United States Postal Service

Category: Post office

Address: 4411 Sunbeam Rd, Jacksonville, FL 32257, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–6PM

Tuesday: 8:30AM–6PM

Wednesday: 8:30AM–6PM

Thursday: 8:30AM–6PM

Friday: 8:30AM–6PM

Saturday: 9AM–2PM

Reviews

Dianne Selco

Sep 28, 2022

I went to the location at 4411 SUNBEAM RD and the person that helped me mail 17 boxes was wonderful, I believe her name is Tarz. The name rubbed of the receipt. The date was 8-25. She is courteous and extremely helpful.

K L (Always Watching)

Sep 26, 2022

Everyone is always so happy and friendly, I just love going here!

M J

Sep 22, 2022

This has been my neighborhood Post Office for over 30 years. Although, there are times that there is a wait and a long line, I have never had a bad experience with this location. I go in with the understanding that they are understaffed and most people wait until the last minute to send important material (not the fault of the postal workers). I have always received good service and appreciate the situation that the staff is dealing with in this day and age. And further more, I appreciate that the staff show up for work and try patiently to deal with difficult customers. Today I was one of those customers that forgot about a time sensitive matter but I did not take my failure out on the staff. I went in with the understanding that they may not be able to assist me but surprisingly enough-- A. there was no line no wait and B. the young lady was able to assist me and get my paper work filed properly. And she did it with a smile... even though I looked like a lunatic and disheveled. Thanks for always helping out.

Christina Foley

Sep 7, 2022

Safe to say this is the worst post office experience I’ve had. All of the staff (the ones working behind the counter) were rude. I didn’t catch names but one didn’t care that there was a huge line and kept disappearing in the back somewhere, she was also very rude and short with me. The other lady working the counter was even more rude, she had her AirPods in and was on the phone and gave snarky responses to every question I had. According to the stamp on my receipt her name is Dawn. Regardless no one needs to be this rude when all I’m trying to do is send a package to my deployed husband.

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Questions & Answers

How do I train substitute postal drivers to follow written instructions and do daily package pickups? Why doesn't talking to a supervisor fix the problem? Do postal workers ever get fired? Why do they raise prices while their service gets worse?

John Pelot | Oct 2, 2019
Rita Santangelo | Oct 1, 2020

This is the United States Postal Service, not private for profit companies, like FedX, UPS, Amazon Delivery. Raise prices? where else in the world can you send an envelope from the Atlantic Coast to say Alaska, in less than a week for 55 Cents. That's why they raise prices. We have the best & reasonably priced public postal service in the world. Think about it.

If I get to the post office after 6pm when it closes. Will the kiosk be available for usage?

Melanated Techs | Oct 1, 2021
Joyce Milner | Oct 1, 2021

I think so

What time is mail placed in mail boxes

Dwayne Brown | Oct 2, 2018
Prayer Warrior | Oct 2, 2019

11am

What is the fee for a replacement mailbox key?

Eric Madlock | Oct 2, 2018
Ciara Nichols | Oct 1, 2021

$12 inoffice only and you can pick up your replacement key in 2-3 weeks. In the meantime you can have an USPS associate manually check your PObox for you.

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How do I put a hold on mail delivery?

Kyle Staples | Oct 1, 2021
Todd Thomsen | Oct 1, 2021

You have to go in and request that it be put on hold. Person at the counter will give you a form to fill out.

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Is mail picked up on Saturdays or Sundays?

Frank Guest | Oct 1, 2021
Christie Miller | May 4, 2022

I believe they do on Saturdays, but I don't think they do on Sundays.

If I have mail forwarded from out of town can I pick it up there?

Tommy Edge | Oct 1, 2020
Jay Turnquist | Oct 1, 2020

Not without having a P.O. box

I sent a package over 2 weeks ago to a Jacksonville address and still have not received it. Tracking indicates it was sent back to the sender - who can i speak to about this?

cin dole | Oct 1, 2020
Christie Miller | May 4, 2022

Good luck with that. Trying to find someone who is willing to help you is almost impossible.

Who do I talk to at the Sunbeam Rod post office to rent a mail box?

Vanessa McMillan | Oct 1, 2020
Demetrius Jenkins | Oct 1, 2020

Regina

How do I make an Appt. to get my passport

Bruce Scott | Oct 1, 2020
Edit Bauko | Oct 1, 2020

The easiest way is to go online (usps.com) and under the passport info, you can request an appointment.

where is my package

Nayda Ramos | Oct 2, 2019
Alex Fraser | Oct 1, 2021

Did the package have a tracking number? Most times a package can be located if so.

Can I change my address on line?

Billie Husk | Oct 2, 2019
Scott Markus | Oct 2, 2019

Yes

What happens if someone accidently drops a UPS package in the outgoing packages?

Anne Demartelaere | Oct 2, 2019
Phyllis Riley | Oct 2, 2019

USPS gives the package to ups.

What time can I do passport papers

Kathryn Allen | Oct 2, 2019
Phyllis Riley | Oct 2, 2019

If this is your first time,go to usps.com to schedule an appointment. If it's a renewal you can mail it in anytime. Follow renewal instructions carefully.

Do they have po boxes there and how much are they?

Dianna Kensek | Oct 2, 2019
Phyllis Riley | Oct 2, 2019

PO Boxes vary in price. Rates are based on size of box and postal location.

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How do i get an appointment to apply for passport

Jim Matthews | Oct 2, 2019
Paul McPhee | Oct 2, 2019

No appointment needed as far as I know. There is a separate station expressly for passport service

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What time does the mail get delivered

Jamari | Oct 2, 2019
Kahl [pron: 'Kay-l'] McDevitt | Oct 2, 2019

My outgoing and incoming mail hasn't been picked up nor delivered for TWO DAYS, Monday July 29,2019, or Tuesday July 30, 2019, at 10911 Merrywood Drive 32256. Thankfully, my mail person WILL appear on his/her payday!!

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One package i mailed did not reach its destination

Lucinder Mickens | Oct 2, 2018
Mr Lanier | Oct 2, 2018

Thats tough, hope you bought insurance

Do I need an appointment to get a passport?

Ayslinn Gaston | Oct 2, 2018
Lewis Rainwater | Oct 2, 2018

Definatly. Schedule it early and don't be late or they will skip you.

Do you have passport forms?

Joseph Schonder | Oct 2, 2018
Catherine Eldredge | Oct 2, 2018

Yes, they have all the passport forms you need.

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Is there a phone number for the post office on Sunbeam and Craven?

Winfred Thomas | Oct 2, 2018
O Honesty | Oct 2, 2018

Yes, but the don't answer it. 737 - 4852. It just rings & rings then goes to a busy signal.

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Why can’t the mail delivery people read east or west ? I had a priority package delivered to east when it clearly stated west. We have this happen constantly when our regular carrier is off

Sandra Reynolds | Oct 2, 2018
Kevin Smith | Oct 2, 2018

U should contact the post office.

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