Address: 355 Montevue Ln #100, Frederick, MD 21702, USA
Phone: +13016002936
Sunday: Closed
Monday: 8AM–4PM
Tuesday: 8AM–4PM
Wednesday: 8AM–4PM
Thursday: 8AM–4PM
Friday: 8AM–4PM
Saturday: 10AM–6PM
Emily Strubert
I've lived in Frederick County my whole life and started using the Parks and Rec activities and parks when I had my own kids 10 years ago. We are highly satisfied with everything our parks and rec has to offer! There are multiple parks throughout the county that are well maintained and many are brand new or getting updates. My husband plays soccer on the turf fields through parks and rec and it offers him a great deal and lots of fun. My kids have done many programs through the recreator and love the swim lessons every summer. They offer so much and do so much for this community! Not sure why there are such bad reviews, as there is nothing to complain about here!
Tyler Davis
Normally I’m not one to leave reviews about any place of business or location which have the option to leave a review, however a recent phone call with the phone representative has given me an extremely bad taste in my mouth. I called this center in efforts to find the right location for obtaining a a pool operators license, and although I realize this is a department for parks and recreation, I don’t see how swimming wouldn’t fit under recreation, it does in other counties of MD. After asking said representative if this was the right location for my request She very bluntly said “you called parks and rec” with unnecessary attitude and not answering my question. I followed up with “ok… is that a yes or a no?” To which she did give an actual answer that they do not deal with anything pool related but that would’ve been a more appropriate response than ”you called parks and rec” in addition to that when I asked her if she could point me in the correct direction she answered with “I have absolutely no idea who you can talk to.” She was still talking but by that point my patience was finished and I hung up on her mid sentence. I’m sorry but this is a county facility, I don’t personally work in Fredrick, I work in a different county of MD, however there’s a standard level of customer service you should have working for any division of a county (I’ve taken customer service training and I now see there’s a greater need for it than I originally realized), especially as the front desk representative. Even if she genuinely couldn’t help me there’s a way to express that without giving me the feeling of hanging up on her mid-sentence. If I could I would leave a negative star review.
Laura Gabriszeski
We enjoy Frederick County parks, but I'm reasonably certain part of our outrageously high property tax bill should go to keeping the restroom facilities 1) open, 2) clean and 3) stocked with toilet paper and hand soap, the latter supposedly being of such great importance to our politically COVID-correct officials. This is basic stuff, FredCo. Purchase some TP, keep the bathrooms stocked, supply the means by which the citizenry can be hygienic...you know, since you say we should.
E T
I moved from Anne Arundel county last year. Frederick county recreation is awesome! lot of recreation and class and events and some recreation and events are free!So nice!
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Should be on http://recreater.com look around in there and you should find the option to rent out gym space!
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