Willow Grove Apartment Homes

Pamela Vazquez

I went to the leasing office on Tuesday to speak about a letter requesting from Eversource to enter my apartment to change their gas meter equipment. I called Eversource to explain this is something that should be communicated to Willow Grove. They didn't seem understand again as over the past we received this letter, saying they would cut our gas if we didn't comply. This call to Eversource was last Friday the 16th. Tuesday the 20th gave the letter to Rachel ( she was covering the office that day. ) and she assured me that she would look into it. She called my husband that afternoon after speaking with Eversource , solving the issue to our SURPRISE.!!!. Thank you Rachel for your quick response. You not only listened to my frustration, you were professional and Bozzuto is fortunate to employ you. Thanks again! Pamela @ Gilbert Vazquez.

Lawrence Aiken

I would like to see better maintenance of property Pool needs alot of work My entry to apt needs work all broken up cement looks ugly All benches outside are broken down

John Perko

Top cost, low quality! Willow Grove served its purpose through a pandemic, also taking into consideration the market is currently so high priced, but the highly maintained landscaping is just to create the illusion this is a luxury, modern apartment community. Popcorn ceilings, poor lighting, mold from previous water damage, old appliances, noisy neighbors, no security, stolen cars frequently litter the property, car break-ins, strangers from other nearby developments using the pool, and a resident was bit by a dog on the property. Rent increases substantially annually and utilities such as gas and electric are *extremely* exorbitant because of inadequate insulation and thermostats, requiring frequent work orders without resolution... especially if you don't want to freeze through the winter renting a loft apartment. The colossal gall and mitigated nerve to even charge an *additional* $250/year amenity fee for a pool that is not open all summer and a sad, antiquated gym. The previous management recently left after 10 years and new mgmt. is substandard to say the least; including maintenance staff is only 1 person utilized for the entire establishment. Use your money on a *new* apartment somewhere else and save yourself.

MONSTERA OBSCURA

My mom was on the waiting list. When a unit vecame available the rental price for that unit was $600 per month higher than what she was quoted when we spent an hour there looking at models. Lowball scam!