FPM Properties

Shanice Johnson

If I were able to give them zero Stars I would. Being a single mother with 2 kids full time nursing student. This has been the worst company I have ever had to deal with. From My AC unit going out an me and my kids being in 89 degree weather, they wouldn’t allow it to be treated as an emergency due to me sending an email to notify them and calling but not leaving a voicemail. Then we had to deal with a water leak which messed up living room furniture an ended up having a wall filled with mold having to be removed, randomly being waking up by men saying they’re going to take the hot water tank for a week. The owner of the property stating that we will be fine without hot water for a week so they wouldn’t pay for a hotel stay or discount rent. Then after they took payment from me for months past my lease it’s been 3 months I still haven’t received extra rent payments back, they charged me 300$ for grass that I had cut the same day I moved out they charged 300$ for floors that were brand new an put down from the water leak new floors had to be installed. They will not answer any phone calls, text messages, or emails. So the property 955 Otter Creek owner && this company is some people I will never deal with again. The last conversation I had with the worker Brenda she claimed they took the extra rent n used towards late fees an i asked if u have extra rent from at least two months ahead how is it possible for any late fees to be on the account. She then told me they would reach out to their lawyers an get back with me. I can’t stress this enough please save you time and stress. Stay away from this company and that house.

Brett Burnette

My fiancé and I have been renting an FPM property since June. So far, they have been incredible to work with. They’re easy to get in touch with, answer questions within 24 hours, and any maintenance issue we’ve had was resolved within a week (although we luckily have yet to have any emergent problems). They’re simple to work with, the portal makes billing easy, and the rent is not overly-inflated like other places, and we have been more than happy to pay on time every single month because of it. Tim has been on standby at every turn and was more than willing to address and correct any concerns we had prior to moving in. When we requested for changes to our contract prior to signing, they were happy to work with us in making it happen. The marketing department sends out engaging and informative content I actually enjoy reading. FPM has felt more like a consulting relationship than strictly all-business, and I mean this in a good way. I’ve had my own horror stories with property management companies, and have read about plenty of them with other companies in Jacksonville, but I have been very impressed with this team. Definitely pricier upfront with the security deposit and such, but you get what you pay for and we haven’t regretted going with FPM at all. Our home is in the perfect location for what we need and feels like ours despite it being a rental. That combined with a great neighbor (also an FPM tenant) that we’ve had the opportunity to build a relationship with has made our experience great. I would strongly recommend!

country girl 904

Love this business. They are very professional and always return calls and emails

Jerod Wofford

We take pride in working with FPM properties for their roofing needs. They are easy to work with, responsive and polite. They take care of their customers. Jerod Wofford Wofford Roofing & Waterproofing President