Hackensack Meridian Hackensack University Medical Center

Alex A

(Best Hospital Hackensack Meridian Health) Top notch A++ best nurses and staff I’ve ever encountered. They are angles helping my daughter Maya-Rose!!! Joanna excellent with a smile and really cares so much for the patient. Lisa Marie makes the room smile with her brilliant personality shes fun. Rachel never stops so quick professional Sarah gives it her all Matt he’s new young very professional Also his mother working nurse ER Veronica climbing the ladder nice & definitely Alison can change clean manage anything immediately she nice. What fantastic hospitality they all have only elevating the establishment making it the perfect place to feel secure and content! Drs did a brilliant job Dr Catherine A Mazzola Dr David Konigsberg Well done everyone!!! Thank you so so much Cheers 🥂 Alex and Maya-Rose 🌹 Xoxo

Bethany Dufrene

My 2 month old baby got rsv and was having a hard time breathing. I brought him to the emergency room here and upon arrival went straight to take his vitals. Within minutes we were already in a room and seen by a doctor. We were admitted for two days so they could provide respiratory support and monitor him. Every single staff member was extremely friendly and caring. I never felt worried or like the doctors weren’t listening. Hopefully we won’t have anymore hospital visits but if I ever need to go to the hospital for any reason I will be coming back here. I highly recommend coming here and especially if it is for your child.

Shalina Joy

This was the absolute worst experience I’ve ever had at a hospital. I was experiencing fluid build up and went to the ER. They did a CT scan and found a significant amount that was alarming so they admitted me and said they needed to pump me with antibiotics just in case there was bacteria growing in the fluid or an infection occurring. I had no fever or signs of an infection otherwise. I was, however experiencing sharp pains in my back and lower abdomen. I spent the night on a stretcher in the bright, noisy, hallway area of the ER admissions. The staff surgeon came to exam me and ordered a test area to be drained for a culture. I was finally transferred to a regular floor after 20 hours in the ER. The continued to pump me with 2 strong versions of antibiotics twice a day. The next day they took a sample of the fluid from my upper stomach. When I asked the Intervention Radiologist if he was going to drain the rest because I was in pain, he said the doctor didn’t give him the order to do so. He proceeded to place a JP drain at the site just in case more wanted to drain from that area. I then needed to wait for the culture to come back 3 days later. Meanwhile I’m still experiencing the pain and discomfort from the fluid. After the 4th day in the hospital I asked if they were going to remove the fluid. The surgeon said no, you don’t need it. Just wear the binder we gave you and the swelling will go down. She then said, “but if it continues to bother you, you can always come to my private office and we can drain it for you.” I found that statement to be very unnerving. It was completely unethical! You don’t want to drain me in the hospital, you want to drain me in your private office and charge me insurance company your personal fee. I spent 5 days in the hospital with no relief for the reason I came. The culture came back negative. I was pretty much overdosed with antibiotics every single day for a just in case and no attention given to my initial complaint. My IV sites on my arms kept burning causing the nurses to need to change the location of my IV. My veins are very small and hard to stick. The burning was so unbearable at times I wanted to rip the entire line out myself. They explained that the specific antibiotics were extremely aggressive and burns many people. But again, I’m still receiving it after a negative culture. I had to beg to leave so many times. They always kept finding reasons for me to stay… another CT scan, I may die from infection if they don’t check other things, etc. If you have good insurance, please beware! They will keep you and make up reasons why you should stay. I wasted 5 days with loss of pay on my job. So frustrated and disappointed in the entire experience. There’s so much more to this story, but I’m long winded enough. I still have this JP drain that they will not remove without the surgeon’s order. The surgeon refuses to give the order because I expressed my opposition for seeing her after my hospital stay, simply because I don’t trust her and feel that she doesn’t have my best interest as a patient. ***UPDATE*** I had it removed and felt 1000% better! So happy this horrible experience is behind me. I’ll never recommend this hospital to anyone.

Joe Sommer

Your ER Room is by far the worst I've ever seen. What's funny is that everyone who works at the hospital knows it, yet no one does anything about it. I've been to your hospital twice in the past month. I have cancer and had to have my prostate removed. My doctor is Nitin Yerram. I saw him this past Saturday and he told me I would hear ppppfrom him in 2 to 3 days. Waited till Wednesday and started calling him. No one ever answers, Clara Pena should be answering but that NEVER happens!! If you don't bring me some satisfaction I don't know what I'll.