Citi

Danny

I've been a Citibank customer for 10 years. Been to this location many times. Really disappointed with multiple empty promises from staff who promised resolutions to my issues then never called me back. In my most-recent experience, Kevin Collado, who I believe is the interim branch manager, promised to call me back on Thursday either by EOD or by COB on Friday. Not only did he not call, but numerous calls and voicemails are not being responded to. Citibank national phone support is awful, incredibly difficult to get a competent agent, and has regular issues with transferring to wrong people/departments. My hope is to at least have a local branch to work with, but my persistent Citibank issues don't get resolved. Additionally, this branch used to validate parking in the garage (that has their Citibank logo on it), but after a recent visit, I discovered they no longer validate due to a change in their lease. No mention of this, no sign at the entrance. I ended up being charged $6 for parking with no notice of the change. I have accounts at Wells Fargo and Capital One, and Capital One is much better in every regard than Citibank- technology, service, interest rates, communication, etc. I strongly urge people not to choose Citibank for their banking needs. I don't usually leave reviews, but this bank really deserves this 1 star.

Maria Gomez

Loved Fatema Shahawat the banker.

Jamie Gillan

Very rude customer service

Captain National Express

[Brand New Series] This bank is wonderful to be part of the community of professional events that is worth a great value into be there.much as possible. In fact they're very helpful to assist everyone to receive what they're looking for. Nice place to bank.