VFS GLOBAL India Passport Application Center

Grace Goodwin

I had what I think is probably the average experience, as far as obstacles and timing go. I applied for a tier 4 student visa and purchased the Gold Premium package. I scheduled my appointment for 9:45 am about three weeks in advance, and showed up to the building about an hour and a half early. They didn't have my GWF on file as one of that day's appointments, but security let me up what I showed them my printed appointment letter, and allowed my dad to come up with me because I was a minor at the time. The woman at the front desk was helpful and professional, and we were in and out within a half hour. The appointment itself took no more than ten minutes. Included in the Gold package were text updates on my visa status and overnight UPS shipping of my documents, passport, and vingette. Instructions said that we needed to print out the shipping label for the overnight shipping that I should have received in my email. I did not receive it, nor was it attached to my account when I logged into the VFS website. When I showed up to my appointment, this was not an issue, however. The documents were returned to me the Wednesday after my Monday appointment with my approved visa enclosed, sent by overnight UPS shipping. I did receive an email and text update that my application and supporting documents had been sent to the British Home Office, but nothing that it had been approved until I received it in the mail. There were no clocks in the waiting room, and we were not allowed to use our phones, so there was no way to tell time, know how long we had been waiting, or if our appointment time had passed until after it was finished. Mine was pretty quick, but some walk-ins arrived at the center at 6 am and were still waiting to be helped. There's really no getting around the fact that the website sucks. It takes so long to load that you get notified that your session timed out before you even got to do anything. So you log in again, refresh when it's still loading, and it logs you out anyway. This happens at every step, and has nothing to do with the this center in particular, just something I noticed.

Sahil Arora

Loved it. I got two service done and it was seamless

Sapna Choudhary

It was less crowded and very clean. Ample parking. The VFS members were very polite and helpful and quick to process applications. Less waiting time.

Harjot Kaur Nayar

We were very scared given our experience completing this online and with similar offices in the past. We were pleasantly surprised how helpful and quick the process was. Big shout out to Tina (she's the best) and Rupali.