SmartStop Self Storage

Category: Self-storage facility

Address: 124 St Johns Commons Road, St Johns, FL 32259, USA

Phone: +19044602141

Opening hours

Sunday: 10AM–2PM

Monday: 9:30AM–6PM

Tuesday: 9:30AM–6PM

Wednesday: 9:30AM–6PM

Thursday: 9:30AM–6PM

Friday: 9:30AM–6PM

Saturday: 9AM–4PM

Reviews

Jerome Ballard

Sep 29, 2022

Chris is a great guy that has genuine customer experience as a Cube Smart/Smart Stop associate. I was very concerned about change of ownership but Chris took the time to explain all changes and the impact to my account. Having great people skills is definitely one of his assets.

Kim DeCiantis

Sep 20, 2022

I visited store #6126 in St John’s, FL and was helped by Chris. I was looking for a box that would fit a hockey stick so I could ship it to my son at college. Needless to say it was not a size box that you had on hand. However, Chris went out of his way to help me cut and tape two boxes together that would fit the stick so I could ship it. Did I also mention that it was 5 minutes before closing time when I walked into the store? That did not phase Chris. He did not rush as many would 5 minutes before closing. His customer service was outstanding. I appreciate his kindness and service and will absolutely visit your location again, thanks to Chris.

Genie Beale

Sep 14, 2022

Amazing customer service! Chris in the St. Augustine office was so helpful! I will definitely be going back there if I need storage again in the future.

Brandon Ice

Sep 8, 2022

Friendly staff, but they jack up your rates just because they can. Edit: 9/1/22 my bill just went up another 20% YoY.

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Questions & Answers

What is climate-controlled storage? Do I need it?

SmartStop Self Storage | Nov 5, 2021
SmartStop Self Storage | Feb 3, 2022

Climate-controlled storage units are temperature controlled. Climate control means that we use reasonable efforts to maintain a temperature in the building where the Cube is located of between 55- and 80-degrees Fahrenheit. This type of environment is ideal for storing furniture, metal, fabric, and other items

How do I access the storage facility?

SmartStop Self Storage | Oct 1, 2021
SmartStop Self Storage | Oct 1, 2021

Most of our facilities have an electronic gate system that can only be opened by a code that is assigned to each individual tenant.

How do I make a payment?

SmartStop Self Storage | Oct 1, 2021
SmartStop Self Storage | Oct 1, 2021

To keep you and your information secure we have set up multiple ways you can pay including using our mobile app, our online customer center, stopping by the office, or mailing a check directly to your local facility. Additionally, we offer the convenience of AutoPay, which will automatically charge your Mastercard, Discover, Visa, or American Express each month without additional fees. You can also call our secure, automated payment line.

Do you offer any discounts?

SmartStop Self Storage | Oct 1, 2021
SmartStop Self Storage | Oct 1, 2021

Many of our stores offer attractive discounts and promotions on renting a storage unit, including percentages off and first month free. We also offer additional discounts via our referral program. You can view our current promotions by visiting our website.

Do I need to pay to reserve a storage unit?

SmartStop Self Storage | Oct 2, 2018
SmartStop Self Storage | Oct 2, 2018

No, it’s free to make a reservation.

What can you fit into a 5x10 storage unit?

SmartStop Self Storage | Oct 2, 2018
SmartStop Self Storage | Oct 2, 2018

You can fit the contents of a walk-in closet or small room into a 5x10 storage unit.

How do you reserve the truck

James Beisiegel | Oct 2, 2018
SmartStop Self Storage | Oct 2, 2018

Unfortunately, we no longer offer a free move-in truck at this location.

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