Great Clips

Category: Hair salon in Raleigh, North Carolina

Address: 8311 Brier Creek Pkwy Ste 103, Raleigh, NC 27617, USA

Phone: +19198063068

Opening hours

Sunday: 10:30AM–5:30PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 8AM–5PM

Reviews

Mary Lowe

Sep 28, 2022

My husband came in and got his hair cut in a medium fade and both the supervisor and lady who messed up his hair could not fix it. In the back of his head there was what looked like a bald area where it looked like they just took a clippers up the back of his head. I was told the manager would call me the next morning and I haven’t heard back since. Do NOT get your hair cut here unless you wanna risk your hair.

lydia mathews

Sep 25, 2022

The place is very friendly environment, very helpful & cooperative. Always wants to accommodate the customers to the best of their ability. Everyone there is awesome but I love keda , I am very comfortable with her & it keeps me coming back to her every time.

Rachel Potomis (Rachelpotomis)

Sep 23, 2022

(Edited below)They were busy. I used online check in and waited about 10 minutes once I got there. They were very nice and taking the time to give good haircuts until they got to me. I wanted my split ends trimmed with no layers just straight across on the bottom. The woman barely said two words to me. That’s fine. I don’t really need the small talk. She sped through my cut. It hurt when she combed my hair. She ripped through snarls and I heard hairs snapping. (My hair wasn’t a rats nest.) It was less than a ten minute haircut maybe 5 minutes. It was uncomfortable for me so wanted to get out of there. I ended going back because my hair wasn’t trimmed evenly. I waited at least another ten minutes. I should have asked for another stylist, but I got her again. I told her how I felt and her response was “it happens sometimes.” She wasn’t very apologetic, but managed to throw in an, “I’m sorry you feel that way.” She very quickly recut my hair. Again I felt uncomfortable there. (I hate confrontation.) When I got home I noticed it’s still not a great cut. These pics are after she cut my hair a second time. I felt like I must have done something wrong to be treated so poorly. I’m so frustrated. Never again. Next day I got a personal phone call from the manager of this location. She offered many apologies, gave me a refund, and offered to fix my hair. I really appreciate the follow up. I’m glad they care and want to remedy the situation. No major harm done (just a foul mood.) I at least feel heard and that does make me feel better about this place. Might give it another try and update.

Heather B

Sep 8, 2022

Friendly staff and efficient. Affordable but still quality work.

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Questions & Answers

How can I get coupons?

Great Clips | Jul 3, 2022
Great Clips | Jul 3, 2022

The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.

When should I arrive at the salon?

Great Clips | Jul 3, 2022
Great Clips | Jul 3, 2022

After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.

Where do I find a salon’s location and hours?

Great Clips | Jul 3, 2022
Great Clips | Jul 3, 2022

Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.

Where can I learn about working at a Great Clips salon?

Great Clips | Oct 1, 2020
Great Clips | Oct 1, 2020

Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.

Can I make an appointment?

Great Clips | Oct 1, 2020
Great Clips | Oct 1, 2020

Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.

Does Great Clips offer perms?

Great Clips | Oct 1, 2020
Great Clips | Oct 1, 2020

Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.

Does Great Clips color hair?

Great Clips | Oct 1, 2020
Great Clips | Jul 3, 2022

Great Clips salons do not provide hair coloring services.

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How much does a haircut cost at Great Clips?

Great Clips | Oct 1, 2020
Great Clips | Dec 5, 2021

Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.

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Do Great Clips salons sell haircare products?

Great Clips | Oct 1, 2020
Great Clips | Oct 1, 2020

Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.

If I checked in online, do I need to do anything when I arrive at the salon?

Great Clips | Oct 1, 2020
Great Clips | Jul 3, 2022

Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.

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Can I request a stylist using Online Check-In?

Great Clips | Oct 1, 2020
Great Clips | Oct 1, 2020

No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.

Can I use Online Check-In for all types of services?

Great Clips | Oct 1, 2020
Great Clips | Jul 3, 2022

Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.

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When is Online Check-In available?

Great Clips | Oct 1, 2020
Great Clips | Jul 3, 2022

Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.

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How does Online Check-In save me time?

Great Clips | Oct 1, 2020
Great Clips | Jul 3, 2022

Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.

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What can I do with the Great Clips app?

Great Clips | Oct 1, 2020
Great Clips | Jul 3, 2022

With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.

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What is Online Check-In?

Great Clips | Oct 1, 2020
Great Clips | Jul 3, 2022

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.

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What haircare services does Great Clips provide?

Great Clips | Oct 1, 2020
Great Clips | Jul 3, 2022

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

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how to check in/

chung lam | Oct 2, 2019
Juan Antonietti | Oct 2, 2019

Download their app.

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Is the Great Clips @ 8311 Brier Creek Pkwy Ste 103, Raleigh, NC still open?

Carl Tulppo | Oct 2, 2018
Samnan Khalid | Oct 2, 2018

Yes

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