Navy Federal Credit Union ATM

patricia dempsey

Like every other aspect of Navy Federal... OUTSTANDING! The staff here went out of their way help me with an unusual situation involving an auto loan. When the dealership didn’t want to accept a check with the word ‘draft’ included on it, Navy Federal worked their magic to make it all happen. I very much appreciate their time and effort. This branch looks immaculate and every person I spoke with was professional and kind. I’ve been an NFCU member for over 21 years, and ditched the other bank accounts years ago when I realized NF has everything I’d ever need with the best customer service out there. Thank You!

Edward Guity sr

Greta experience, great customer service, great environment, in this branch

A A

Bad experience with their mortgage people. As a long time member I called to refinance a mortgage. First the people at the call center were confused and sounded poorly trained so they could not get me to the mortgage dept, when I finally reached someone there they told me to go apply on their website which was a pain by itself. I was contacted a few days later and they said they will send my mortgage paperwork in the mail to review. When I received it I saw that the numbers didn't seem right so I called to find out why and was basically told to sign and return paperwork ASAP otherwise the proposal will expire. I said I was going to have my attorney look it over and I will get back to them but suddenly in a few hours the woman called me and said they have decided not lend to me!!! NFCU has become a joke lately, I've heard many horror stories from Vets. The worst part of this was that my credit took a hit by their inquiry.

Robert McGrath

Exceptional service from the entire staff, the are eager to assist. A very positive atmosphere and satisfied with every transaction made with this institution.