The Veranda

Category: Apartment building in Denton, Texas

Address: 2420 E McKinney St, Denton, TX 76209, USA

Phone: +18333368175

Opening hours

Sunday: 1–5PM

Monday: 11AM–6PM

Tuesday: 11AM–6PM

Wednesday: 11AM–7PM

Thursday: 11AM–6PM

Friday: 11AM–6PM

Saturday: 10AM–5PM

Reviews

Mallory Danielle

Sep 4, 2022

I was promised a unit after my wife and I had already turned in our 60 day notice. Now we are scrambling to find a home in 2 months. We are living off one income, because I’m disabled. We were really gunning for this place as our new home as this would be our first home as a married couple. Sooo, being that we are on one income. We can’t qualify for much except income restricted right now. Word of advice for the office staff, don’t promise someone a unit if you can’t guarantee it. That’s messing with peoples lives. So for this incorrect information we may not have a home, this is not ok! So for future applicants; if you apply here at this moment and end up on the waitlist, there are over 600 people on the waiting list currently… so no guarantees are promised!

Vilmarie Colon

Aug 13, 2022

My experience in this apartment has been great so far. I found it to be very quiet with great accomodations. Ms. Jackie Harris is the best very professional and knowledgeable she makes you feel at ease during the long and sometimes frustrating application process. A great shout out for her. Thank you Ms. Jackie!

Melissa Moore

Jul 17, 2022

My name is Lashasta Renee Moore And I went here to put a application in the a one bedroom apartment and everyone in the office was so kind and thoughtful and patient when I came in.THANK YOU GUYS SO MUCH

Carolina

Jul 10, 2022

I don’t know why they post their hours on the website and at the office if they’re never open when they say they are

Thanks! Your review is awaiting moderation.

Questions & Answers

This is my first time applying for an income base apartment and this will be my last. I've had a headache every since I put in that application. If only I was told the truth about how long this process would take I would have went somewhere else.

Omega Colbert | Oct 2, 2018
Omega Colbert | Oct 2, 2018

Yes it's nice and the staff are really nice even the District Manager, but some of us have deadlines on when we need to move and the truth would have been helpful. If I'm applying for a income base apartments what makes you think I got money to lose my deposit. God is on my side, I just pray for everyone that's going through what I'm going through staff and all because it's stressful.

Read More

What is the around about time for the processing once you apply to getting approved and getting the keys to the apartment?

Ashley H | Oct 2, 2018
Omega Colbert | Oct 2, 2018

A week or two yea right, try a month or two

Read More

My daughter and her boyfriend were told they couldn't get an apartment there because they weren't married.....we will see what my attorney says about discrimination...

Kelli Gardner-Harbin | Oct 2, 2019
Kelli Gardner-Harbin | Oct 2, 2019

Yes there was some confusion, however your staff was unable to answer any questions re: the exemptions.

Read More

Is there a income maximum? Like if you make over a certain amount they won’t let you live there?

Allie B | Oct 2, 2019
Deanna D. Alexander | Oct 2, 2019

There is an income max per the total number of people in each apartment. Each bedroom maxes at 2 people. And the apartments go up to 4 bedrooms. Apartments.com shows you the max income caps, but I believe the caps have increased since I signed my lease last summer.

Anyone know the pet restrictions?

Yolanda McBrayer | Oct 2, 2018
Stacy Nelms | Oct 2, 2018

It’s $300 per pet.

Read More

I haven't got my washer and dryer yet I was looking to find out where is the on-site laundry facilities or is there one here

Craig Fugett (BC) | Oct 1, 2021
Dilanjan Stokes | Oct 1, 2021

I live here and your clicker will open the door on the side of the office and the wash room is right as you walk in to the left. Also across from build 10 where the mailboxes are is a washroom Hope this helps

DO THEY ANSWER THE PHONE? IVE BEEN CALLING THE PAST TWO DAYS ALLLLLL DAY AND NO ANSWER, WHICH IS NOT A GOOD THING WHEN YOU PAY MONEY ONLINE FOR APPLICATION.

Terra Tellis | Oct 1, 2021
kandice | Oct 1, 2021

this place is ~not~ where you wanna live. The nicest and most helpful they are is when you apply. it goes steeply downhill from there. I've lived here almost 3 yrs. RUN!

Is this place safe? Is it ghetto cause of government living?

Tabby | Oct 1, 2020
audrey overton | Oct 1, 2021

Ghetto? Because of government living 😂😂 u sound like u should live with the queen. All ppl on housing aren’t ghetto but ppl who assume they are sounds ghetto!

Is there a local number for the complex...The number on the website is going to a property located in Florida

Dwilene Lawrence | Oct 1, 2020
Jennifer Etheridge | Oct 1, 2020

The office is closed between 12:00 pm & 3:00 pm.. Try back at 3:00.

Do they run a credit check? I just went through a bad divorce and lost everything, so my credit is not good :(

Melissa Sprague | Oct 2, 2019
The Veranda | Oct 2, 2019

Hi Melissa, Thank you for the question. If you'd like to give us a call we'd be happy to answer all of your questions!

What light company do the Veranda use? Is the light's included in the rent?

Marquita White | Oct 2, 2019
The Veranda | Oct 2, 2019

Thanks for the question! We use Denton Electric at The Veranda. Electricity is not included in the rent.

Read More

Does anyone know why they even bother posting office hours? My son has been there multiple times over the last two days trying to get something taken care of only to find locked doors and no lights on!!

J. Henderson | Oct 2, 2019
Ness Spencer | Oct 2, 2019

I think they're open every day until 6 and closed for lunch other than Sundays

What all do you need to qualify for these apartment complex? Do you take section 8 vouchers?

tamara allen | Oct 2, 2019
Alex Schramm | Oct 2, 2019

All I needed was to prove that I made enough to afford the apartment but not too much to go over their income restrictions.

What are the deposits on average for these apartments?

Casey C | Oct 2, 2018
The Veranda | Oct 2, 2018

Hi Casey, thanks for your interest. Please contact the office directly so that we can answer your questions.

Read More

Very bad experience with these apartments the verenda wait 4 weeks for nothing and do not debit the deposit are a transaction to keep the deposit

Aníbal Palencia | Oct 2, 2018
The NRP Group | Oct 2, 2018

We apologize for the inconvenience. Please contact the office so we can assist you as soon as possible.

Does anyone know what kind of internet speeds/providers you can get here?

Lily VonPop | Oct 2, 2018
kandice | Oct 2, 2018

Charter and Frontier are the big two.

When will you have a 1bed/1bath available?

Kiara A. | Oct 2, 2018
Gregory LaCombe | Oct 2, 2018

No idea, you will have to call and ask

Does this property offer trash valet?

Jeff Pemberton | Oct 2, 2018
Manny Avila | Oct 2, 2018

Do you mean if they come to your door and pick up your trash....No.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places