Public Storage

Felicia

Ridiculous rates increase rates. Took my business elsewhere. Expect for Public Storage to bait you in for a low low rate and hike it on you every few months.

Katie Moreno

UPDATE: The response from the business shows how unprofessional this location/company is. Still haven’t received a phone call from the manager, Cesar, as we were promised multiple times. I suggest potential customers look elsewhere. The gate closed on my car while my husband was on his way out after picking up a few things from our storage unit on 05/30/22. The man working that day was the janitor, who told us he hasn’t seen something like this before, that the sensor should have prevented this, and to call when the manager was going to be back the next day so he could figure out a way to fix the situation. We’ve called for two days since, with promises that the manager, Cesar, would call back with a solution for us. We’ve yet to hear anything back. This is the car I drive my kids around in. Although we’ve had no issues with storage there, this is completely unacceptable and very disappointing.

Sandra Diaz

Hello my mother rented a unit at the 8430 Gulf Freeway Houston, TX 77017 location that has been broken into twice and management has refused to do anything both times when it came to security. It is appalling that this happens and the employees do not care. Both times have been reported to the police and a report to the BBB for the ineptitude and lack of responsibly demonstrated by your facility will be done. I am very displeased with your company and the practices shown. I will NOT be recommending your facility to anyone and will make sure no one I know rents from here.

Bllacksome

Cesar is the man! He is very cool, calm and collected. He is knowledgeable about the facility and it’s operations. All I wanted was a quote but he made me feel better about using the storage facility. It’s was very convenient. The app …Hi, thank you for your kind review; we are happy to pass along your comments to the team. We hope you have a great day.