Patty Vision Center of Burlington

Kate Dahlquist

Last year my husband and I made back-to-back appointments. We arrived together and were informed that our insurance had an issue with my paperwork and that I would have to wait until staff made sure was corrected before I could be seen. It took a single phone call, but I ended up having to wait an extea 45 minutes past my appointment time to be seen while my husband was whisked right to the back. The first thing out of the optometrist's mouth upon entering the exam room was, "Glad we could get your insurance squared away." No introduction, no greeting, no pleasantries...just acted as though my insurance was the most important thing. Certainly did not make me feel like a client, patient, or person. He also made some less than tactful comments about other things. Gross. I made my mind up not to purchase my glasses from the marked up showroom right then and there. Bought 4 pair elsewhere, all of which were both cheaper (in TOTAL) and in my possession faster than the ONE pair my husband purchased from Patty Vision center. His special "non scratch" lenses have already been back to be polished twice...while mine have had no issues. So please stop texting and asking me to make a yearly appointment because I have no intention of coming back after being treated like a wallet instead of a human being.

Caleb Folwell

It’s 2022 and you can’t make a single post or statement on any kinda social media saying you’ll be closed. Edit. Was going to delete but who ever is running google account is a liar. I along with 3 other costumers tried to open door past posted open time for Friday’s (0800-1200). So now not only is management incompetent, they’re liars.

John Nicholas

Had a wonderful experience with their awesome staff, very friendly and swift. Stunning interiors and inviting atmosphere.

Monika Arbery

If I could give them no stars I would because of the terrible experience I encountered. The intake specialist with the dark color hair was nasty and extremely unprofessional. She should not be the one greeting customers because of her attitude. The provider was unpleasant as well and did not listen to my needs. If you are looking for professionalism and a pleasant experience this is not the place.