Newbury Inn Hotel

Stephanie Sincere

The reason why choosing a motel over a hotel it’s because of pricing convenience. They charge $81+ $100 deposit = $181 wow and she told me it’s up to me. I understand if accompany with children but what is the point if it’s 10 pm I am a traveler just drove 12 hrs I Just needed to sleep. Bad attitude and terrible customer service. She offended me when she told me “that it’s up to me”

Mary F

DO NOT STAY HERE! Based on a week stay, and week long stays do not get complimentary breakfast. To begin the queen sized beds have full size sheets on them, called the office and was told sheets the same size everywhere. No towels, just a mat and one wash cloth. The heat in the room is either on or off, thermostat broken. Told maintenance would be here tomorrow, did not come. When they cleaned the room we were told heat same everywhere. When they came to clean the room. I felt more like a criminal search was being done. They were not going to change sheets until we requested as I thought isn't that part of weekly cleaning? Then tried to tell me we stained the sheets, luckily we read a previous review and took a picture and called the office upon check-in. Tried to charge $15 for the sheet. Then the bath mat was ruined they said. We had spilled water on the floor and we used the bath mat to clean it up, that is how dirty their carpet is. Moved the trashcan in the bathroom to find the bottom infested with ANTS! There is no cooking allowed in the rooms, not even a crock pot. They accused us of cooking in the room and spilling under the desk. Lol, we did not move the chair the whole time we were there. The owner offerd to bring a dirty sheet to lay under the desk. (I figured to get charged for later) but they have yet to bring it. We were told they demand to clean the room twice a week. Here working a job and the day off was spent like this. Owner came to look at the room wearing rubber cloves and to say people are not to stay longer than 2 weeks..don't worry we will never be back.

Hans Hammarquist

The inn is rather small. You can notice that it has not been renovated in a long time. It is well kept though. I didn't have any problems with my stay. The room was very clean. The bed was comfortable. The free WiFi worked flawless. The breakfast they serve is a little cheap. They didn't orange juice and you have to ask for milk and cream cheese. Not really a big deal. The staff is very friendly.

Amber Cress

The room was decent size the bed was comfy but the staff and manager are on two different pages. I checked in with no deposit then the front desk calls me to say they need a 100 dollar deposit and deactivated my room key before I could go to the room. The shower had the worst pressure ever. Even though the room was clean there was clearly maintenence that needed done. Then upon check out they charged us 20 dollars for incidentals for a "pizza" stain on the sheet. And the manager was rude. Claiming the stain would not come out. Obviously if this is the case they need a better cleaning service. The whole situation was ridiculous. I have paid less for rooms with more amenities. Such as a microwave and mini fridge are pretty standard in most rooms. They had neither. Even in cheaper motels where you don't have a microwave in the room you at least have access to one.