Towne BMW

Lindsay DeFrancisco

I purchased a 2019 BMW 330 GT with 12,000 miles on it about 3months ago. Recently the notification came on that I needed new rear break pads. After taking it into service at Towne I was told they were at 1 and that I would need new rear pads & rotors totaling $1000. They were willing to pay half, leaving me responsible for $500. Please tell me how my car could be certified, with the rear pads being at a 5 and only 3 months later they are needing to be replaced??!!! I’ve had to follow up many times the past 3 weeks, being told I was forgotten about and I needed to send texts to remind them and now they are STILL saying I am responsible for paying $500!! I am so dissatisfied and wished I would have gotten another KIA at Northtown, I never had any issues like this!!! I thought buying a higher end vehicle would give me higher end service…. Nope!!

fawne carver

They do anything they can to take your money. I would like to actually give zero stars if I could.

Michael Amoia

Biggest rip-off dealer around, the prices they charge are criminal.

Ian Schumacher

Wanna get ripped off and lied to… take your car here for service. Unreal.