Avis Car Rental

Erik Hanzon

Wonderful place, friendly staff! I didn't even go through Avis, since the lack of cars for the bills weekend, so they advised me to go to Enterprise. It shows how much they care about people, even in need. Thanks for ehrrything!

Rachel Adams

location: convenient onsite pickup, helpful agent, upgrade, overall: dissatisfied with lack of inspection / problem with vehicle that required emergency roadside assistance, poor swap-out process, quality, billing issues with fuel overcharge

John Wright

Great service when I had a problem with a car--They gave me a replacement. Air pressure should be checked regularly, I had to fill up all tires which were a little low.

Jackie Rains

I booked this through Costco. When I arrived at the car window, a woman said I had to wait until they were done cleaning my car. 20 minutes went by with no car and 10 people who came after me got cars and left. I checked and the same woman said they were still cleaning my car. Another 20 minutes later and watching another 20 people who came after me get cars I went to another employee and asked them to help me. They went to look and said someone had cancelled my reservation and he had to rebook it. Another 15 minutes later I finally had a car. I used it, came back, dropped it off and got charged what I expected. Flew home and checked my credit card to find out the same woman who told me to wait had also charged me an extra 200$. Not a deposit, an actual charge. I called their CS and was told they couldn’t refund me because they don’t see the charge. I’m going to be escalating this to Costco and disputing with my credit card. Never renting from here again if I can avoid it.