Address: 5044 Market St, Wilmington, NC 28403, USA
Phone: +19107699013
Sunday: 8AM–8PM
Monday: 8AM–8PM
Tuesday: 8AM–8PM
Wednesday: 8AM–8PM
Thursday: 8AM–8PM
Friday: 8AM–8PM
Saturday: 8AM–8PM
Peaches Pongo
When this place was Splash N Dash it was awesome but now that it has been rebranded as The Wash Factory it is absolute garbage. I’ve been here a few times after they changed in hopes that it gets the kinks works out. It it hasn’t. The card reader machines never work, the tire shine machine is hit or miss, the vacuums have little suction, the towels are terrible and it’s not likely to get the car wash you paid to receive. I’ve been a long time regular customer and wont be coming back.
James Green
When I first started coming here they did an excellent job but here lately, there services has been a big disappointment. Either they are closed in the middle of the day for something & my car is smeared with something after coming out of the car wash. The vacuums are not working sometimes & the towels are always wet. I have used the online for to cancel weeks before my payment was due & they ignored it & charged me anyway this week. I guess I will have to go to the wash in person & cancel. The employee's are unprofessional & seem to be on the lazy side, I will definitely be trying another car wash in the area..
Corey Robinson
Love splash N dash. Convenient location, managers speed pass is worth it to me. I like to have a clean car and run it through every weekend, 4 washes for a little over 30 bucks a month. Good deal to me considering you'd pay around 15 bucks for a decent auto wash else where.
Jenn Whetstone
I have been a speed pass member for several months. Yesterday I got my car washed at the market street location in Wilmington. It broke my back windshield wiper and there is no way to contact anyone at customer service to complain or get …
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Hate to say that I have had similar experiences. If not similar experiences the vacuums are out, or the internet is out, or there's something else wrong with the watch. Just canceled my three speed passes.
Lowest price basic wash is 6$ free self vacuuming.
Thank you. Would be nice to put a notice online and on your phone.
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