General Physician, P.C. Women's Healthcare Buffalo

Graciela Sexto

I only go here only cause of dr sosa !! I absolutely love her she is awesome!! I recommend her 100% my last two pregnancy going here were the best !

Rema Davis

I’ve been going to this location for years now. I had my son last February and have been on my cycle with maybe 2 days of a break in between with no cycle. I’ve been explaining how I feel weak like I’m going to pass out and just start sweating like I’m going to pass out. I get scheduled an appointment get a baby sitter for my children while I go to the appt just so they can keep rescheduling me. I’ve been getting rescheduled for months now which is so ridiculous. I have yet to be seen which is crazy to me being that I was just told that I have a large cyst on my ovaries and I have been in pain for over a year now THIS IS UNACCEPTABLE & RIDICULOUS IVE BEEN IN PAIN FOR A YEAR and all I keep getting is rescheduled.

Kelsey Sullivan

Love the staff! Dr Kermis is AMAZING. She’s so helpful, honest, and had the best experience with her while she delivered my baby! She answers all your questions and takes her time explaining and answering. I’ve had nothing but great experiences all around.

Bria

I wish I could give 0 stars for 0 accommodations and 0 customer service. I'm satisfied with the care I've received from Dr.Sosa. However, I am highly unsatisfied with the clerical portion of the office. People like to call out other reviews, but a lot of those bad reviews have discussed the poor communication of the office staff, which there is. In the short time I've been here, I've been rescheduled 3 times here and I've only been to two appts. My new patient one, and my most recent one. It's ridiculous because I'm in the middle of my last trimester and my appointments shouldn't have been canceled over and over. All of the receptionists, even at the maple location want to keep transferring you and want to put you off on another person. Its like reception is living in the Twilight Zone and something just has to go wrong. I've asked to speak to an office manager and was informed that she wasn't there and she has no set schedule. That explained everything. When a call center rep called to cancel one of my 3 in a row cancelled appts, I answered and she was still in the middle of an entire side conversation. She actually finished gossiping before she even acknowledged me. HIGHLY UNPROFESSIONAL. It would have been more accommodating to reschedule me with another OBGYN at the same practice within a few days of all those rescheduled appointments. I don't understand how I can't be rescheduled to even see another provider at the office if my appt is cancelled at the last minute. But when I asked if Dr.Sosa would be there during my birth or not, the receptionist got smart with me and said she didn't know because she doesn't work at the hospital. Also they had me waiting close to 50 minutes when I finally had my appt. The waiting room was also tiny and full of people. Covid is still at moderate transmission in Erie County. Moderate is does not mean low. I don't know how the care is here if you're not pregnant and barely have to get seen. But if you are pregnant or have to get seen frequently, I don't recommend this office or any GPP OBGYN office. GPP needs to realize that without patients their practice wouldn't exist or would close. So their receptionists need to think about that before the next time they want to get smart with one of the patients, or circumvent the issue to another call.