Primary Care of Western New York

Sara Broffman

If I could give this no stars I would. They are useless. They do not bill no fault. You have to do that. They do not take workers compensation. So if you ate looking for an all around pcp DO NOT use them.

Annette Nunn

Absolutely love my doctor here along with his PA! I use the portal and am answered everytime by one or the other. Like a post here yes the phone lines are awful. If you can avoid that use the portal. I have the same doctor who I have had for well over 25years. Portal for both kids and myself has saved me time and copays. Dr. and PA have awesome bedside manner. Super blessed to have them. If you find a doctor in the group you should ask to ask to stay with them. I have seen others in the past no issues and get in quick if sick.

Joe Friday

The absolute worst place that you could possibly go to. You never see an actual doctor. They turned a simple "wellness" visit into a $3,500 bill to Medicare. Ordered piles of drugs that I didn't request and state that if I didn't start taking them immediately that I could die! You would get better care in a concentration camp!

Barbara Pfeiffer

I have had Dr Lane as dr. only seen her twice always saw pa. I just saw her and she made a error and it was blamed on the patient. When I asked to speak to an office manager no one to be found and unable to see any other Dr's at this practice. In these trying times I'm so glad they can dismiss patients with no regard. Patient beware