Transmission Headquarters

Tomas Tkadlec

My 2005 F150 lid up with a check engine light a few miles out of the shop after the transmission repair. I took it to my mechanic and he diagnosed the problem as P0054 bank 1 #2 O2 sensor heater resistance inop. I took the truck back to Transmission Headquarters to have the issue taken care off. 24 hours later, the owner Jason returned it back to me with the check engine light on. I was forced to have the O2 sensor replaced in another service shop. One year review: It has been a year since I got my 2005 F150 transmission overhauled by Transmission Headquarters. I can say that overall I’m happy with the new transmission performance, but it came at a significant financial and emotional cost. Initially, after receiving my truck back, I had to deal with check engine light caused by damaged O2 sensor wiring and irregular shifting in high gear. The rough shifting was resolved by proper fluid level servicing accomplished by Christian Brothers Automotive. The diagnostic showed the transmission oil level was 2 quarts below normal which caused my transmission to slip. The check engine light went away after another shop replaced the cut O2 sensor harness. Recently, my transmission oil pan started leaking. I got tired of the spots all over my driveway and took the truck to the local garage repair shop. My trustworthy technician discovered that the Transmission Headquarters mechanic reused the original factory oil pan gasket to seal my overhauled transmission. The cracked, brittle and hard rubber gasket caused the leak. The new gasket and filter kit cost $20. So far I can report no new leaks in my driveway. Despite my best effort, I was unable to recover the expense associated with the repair of the damaged O2 sensor wiring. Jason, the manager of the Transmission Headquarters, never owned up to the wire harness cut that occurred during the transmission overhaul service. The owner, Bobby Starnes, produced a forged diagnostic showing the O2 sensor fault code as a preexisting issue. This bogus document was never presented to me when I turned my truck over to the Transmission Headquarters for the overhaul. When I confronted Mr. Starnes about the forgery he laughed and bid me a good day. He also reminded me repeatedly that he has “a good business”.

Tijuana Owens

Awesome

Michele Austin

If you ever find yourself needing to replace or repair your transmission, Transmission Headquarters is the business to depend on. They diagnosed the problem immediately and followed through on all the details of making sure my car was fixed and running like a new car. They also took care of replacing my battery so I didn’t have to deal with it as well. In these days and times, being able to trust that a car repair facility is honest and fair, is priceless! I would give them 10 stars and I rarely rate any companies but feel their business deserves the recognition.

Delrick Majors

Service was excellent. Finished service ahead of schedule. Very knowledgeable team. Honest pricing. Pleased with service, to say the least. They are great and highly recommend them for your transmission needs!!!!!!!! FYI.....my truck was also pleased!!!!!