United States Postal Service

Maggie Reyes

Please be warn, Sophie will add weight to your packages. If we are expecting to put in the exact weight on our labels the workers should do the same. They shouldn’t round up. Who knows how many times she rounded up to charge more. Please double check your packages. I had checked the at home and my scale showed 1lb. when getting USPS Sophie said she couldn’t accept it because it’s 5 oz under. I asked her to write it down. So I can fix it. You can see where she first put a 4 Unconsciously, then Went over with a 5. It all felt off so I went and used their lobby machine. Where it gave a different number. Then went back in line got another Person and the person gave me the right weight. So, just be warm. Every little oz, size of box, and location sending to counts. Don’t let them steal.

Colton Lake

Poor customer Service and not helpful at all.

Teri M

I just experienced what others have experienced: being told my package was delivered when it was not. I had a feeling it was theft then I came here and saw that I’m not the only one with this exact issue. I filed a report with USPS but I also plan to file a police report if this issue is not resolved in the proper way. Mail people don’t just get to steal packages. I will update.

kattie Hernandez

I have NEVER had an issue with my mail being delivered properly and since I’ve been living here in Lake Highlands area it’s been a problem. I have called here multiple times speaking to the manager about the mail carrier and she says it’s going to be addressed that’s a lie. The mail carrier continues to force packages in my small mailbox instead of delivering them to my door. DO YOUR JOB & STOP BEING LAZY. It’s not that hard. You all have cost me so much money because I’m constantly having to get envelopes replaced that clearly say on the envelope DO NOT BEND!!! You all need to do a better job! It’s delivering mail how hard can that be?