United States Postal Service

Category: Post office in Dallas, Texas

Address: 8624 Ferguson Rd, Dallas, TX 75228, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 8:30AM–1PM

Reviews

Premiers Closet

Oct 5, 2022

Package got misdirected to this facility. I walked in, explained my issue and within 5 minutes, walked out with my package. Thank you to the two women at the front desk who made this process stress-free!

RACC J

Sep 30, 2022

Fair service. This location has a good allotment of PO boxes. It's dirty and unkept. The staff are okay, but slow and semi-helpful. I guess there's little to expect nowadays from the USPS. I will say that there online services and call center has improved drastically. Just waiting to see if this trend will trickle down to actual post offices such as this Ferguson location.

Victor Olvera

Sep 15, 2022

some of they're employees don't even care if there is anything that can break when they deliver a package they literally just throw it on ground i have recieved a few items broken when usps

Amber Lyn

Aug 16, 2022

No matter how many times I do vacation holds, they never follow it. They still deliver on days they feel like it. Or, they do and wait 3 weeks to deliver my hold mail.

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Questions & Answers

Is anyone in the 75228 area code having problems with their packages being open and re- taped Back up

Tony Jones | Oct 11, 2020
Damion | Oct 11, 2020

Hell yeah bro it tripped me out. I actually had ordered some shoes from footlocker and the box it came in I could tell had been opened and taped back up. I figured Maybe they did it at the warehouse before it was shipped for some reason, but now that I see your post I'm thinking differently.

Super poor service.... it never fails tgat when I order packages that require them to deliver that actually have a tracking number.... the mail man always checks the item as if it was delivered to my front porch or door in which that is not the case.

Veronica Duran | Oct 12, 2018
Ddee Ddee | Oct 12, 2018

Very true I've seen the mail lady realize someone stay on the 3rd floor and leave.

What can a neighborhood do about our post office not being maintained? Our post office at Ferguson Rd. and Lakeland Rd. is a mess. The whole property needs attention and not just since the summer storms.

Beth Wiley | Oct 12, 2019
andres sisneros | Oct 11, 2020

Agree, it looks terrible and I’m amazed the management of this location is not taking accountability of this concern. If it’s not part of the post responsibility, then he/she could certainly escalate it to the personal or retailer who is.

Has anyone recieved mail delivered at all this week. I have not had mail since last Friday .

Sheila Lynn | Oct 11, 2021
Crystheia Cook | Oct 11, 2021

I don't think they ran this week.i haven't received any either

Did anyone else not receive a key to open their parcel locker? Package was marked as delivered, but no key in the mailbox to open the parcel locker so I'm not even sure if my package is even in there???? I'm just confused honestly.....

Elly Guzman | Oct 11, 2021
Travis Qualls | Feb 13, 2022

you have to go and ask for any packages sent to your po box. They have been doing that with mine recently

I end a letter to my boyfriend to wisconsin and he never recived the letter ..the letter have 2 weeks lost ..i try to spike with somebody but no body answer the call ...i need help to finded ..i put an the blue box in ferguson and gusthomason

LORENA Hernandez | Oct 11, 2020
Magdaleno Monreal | Oct 11, 2020

Did you have tracking number on it. It's the only way to see where it was scanned.

I placed my mail on hold almost a month a go and when I tried to resume , They told me I couldn't because my Id didn't match my addresse , So I put in a change of addresse still have have not received my mail but I did receive a confirma

Corey Smith | Oct 11, 2020
Netta M. | Oct 11, 2020

Did you take your lease with you to get you mail? I haven't changed my ID yet to my current address but they usually just tell me to bring my lease and show that I live at that address.

Did anybody know if the post office is open after the storm and some places on this area still dont have no power

Cristal | Oct 12, 2019
Pedro Montanez | Oct 12, 2019

Yes still open ma'am

What are the business hours?

Laura Torres | Oct 12, 2019
Mary Mcgrew | Oct 12, 2019

My post office is great

How much for a book of stamps

Vincent Lara | Oct 12, 2019
Angela Wood | Oct 12, 2019

11 dollars

These people in this office are so rude! I read the other reviews but didn’t think it could be that bad but it is!

kay northcutt | Oct 12, 2018
Alvin Barrett | Oct 12, 2018

I am so sorry to hear that you were treated rudely. Normally the customer is the Postal services number one priority. Unfortunately to some employees, it's a job, and they allow everyday life to interfer with their decision making ability or allow the stress of the job to get to them. I'm not anyone in authority, just an employee, but I apologize to you or anyone else who feel they have been wrongly treated at this location, and I will mention it to my superiors. Have a Good Day

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