Spectrum Store

Category: Internet service provider

Address: 100 Station Dr Suite A-1, Anderson, SC 29621, USA

Phone: +18884067063

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

67Offroad

Sep 16, 2022

Waited over an hour for someone to help me. There was only 2 workers in the store. One was working with the same customer when I walked out that he was working with when I got there. Don’t go here unless you want to spend all day there

John Brunt

Sep 13, 2022

I am a Specrum customer for nearly four months. Initially I realized I did not want spectrum TV services. I called several times and patiently waited and got moved from department to department. Eventually after a few days of calling, they said it was cancelled. I then decided to forget about it. I now recently went to look at my bill and noticed I was still being charged and have been charged for the past three months after being told it was canceled. Now they are saying they can not refund any of the previous months, even though it is documented in their notes that an order for cancelation was created. I am very disappointed in them.

Michael Malome

Aug 31, 2022

Kiosk down waited 30 minutes and line didn't move good job spectrum so much for paying bill today

Michael Parker

Aug 24, 2022

My bill has went up from $50 to $75 in the past 5 years that's a %10 yearly increase just for internet. I called and wanted a ccx explanation they try and up sale to "bundle" I dont want your tv or phone service. Will be cancelling soon. you go to pay your bill you wait in line for 45 minutes the self pay machine is always down.

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Questions & Answers

Can i come by your local office and pick an additional cable box for another room in my house?

Bill Culler | Oct 1, 2020
Jimmy G | Oct 1, 2020

Yup but make a appointment this store is usually busy

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Why is Spectrum constantly having problems in my area. I pay way to much for my service to be down as often as it is. It’s happened twice in 4 days.

Susan Watson | Oct 1, 2020
soferia crawford | Oct 1, 2020

Try restarting the router and modem this may help some if not turn both off for 15 minutes.

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Can I come to your office and swap out equipment?

Joe Hannan | Jun 3, 2022
Ron Anderson | Jun 3, 2022

Yes you can

What do I need to transfer my phone number

Diane Dalrymple | Oct 1, 2020
Bruce Blackmon | Oct 1, 2020

You can port your number over to them, I question what the advantage is to using their mobile service, I am already on Verizon and that is the network Spectrum uses. It's not cheaper than Verizon or better cellular coverage, so the question is whether Spectrum's wifi network is strong enough to carry the data traffic in enough places as to make it worth the trouble. Now IF Spectrum wants to buy out my contract and beat Verizon on price we might have a deal.

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I have equipment to drop off at the store. Can I stop in and drop it off at the counter or do I have to make an appointment. Is there a number to call to make an appointment? Thank You!

Bill Hamilton | Sep 24, 2022
Larry Phillips | Sep 24, 2022

No # just go in. Make sure to get a receipt

Are you offering free 2 years of WiFi in Anderson S.C

Sdj Weeks | Apr 4, 2022
Damell Parker | May 4, 2022

No. They don't. However you can negotiate a bundle package for a year. Depends on what you want.

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I dropped my cell phone and broke my screen and my phone won't charge. Do you fix the problems in house

Laura LaBoone | Dec 5, 2021
William Nimmons | Dec 5, 2021

If You have the 14 Dollar Damaged Phone insurance they repair or replace a Damaged phone

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How can i talk to someone about a complaint

Veronica Franklin | Oct 1, 2020
Gordon Jones | Oct 1, 2020

The best way is to go to the store and talk with them. If they can't make it right they will get you someone who can

Do you haghave to make an appt to come into the store to get a phone?

Tracie Kinard | Oct 1, 2020
Kaderrick Jones | Oct 1, 2020

No

I am wanting to get new service and don't want to wait on the equipment to be mailed out to me before I get service. CA I come by the Anderson SC store location and pick up the equipment I need to start my new service?

Marty Burkett | Oct 1, 2020
mamabear020305 | Oct 1, 2020

I did this last week. The associates were SUPER helpful!!

Is anyone else getting TV pixelating , intermittent internet and phone with charter?

William Williams | Oct 1, 2020
Tim L | Oct 1, 2020

My internet has been slow.

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Instead of ordering a phone on line can i come do it in the store and pick it up there

tasha burden | Oct 1, 2020
debbie phillips | Oct 1, 2020

Yes

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If I get Services on the phone can I pick up my box there?

Grace Glover | Oct 1, 2020
Janet Pitoniak | Oct 1, 2020

I do not use the phone services I'm sorry I would not know the answer to that question but do realize they will charge you $20 charge if you do not have an account with them extra for the phone

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What happened when your repair man cause damage to a customer property?

Ruby Edwards | Oct 2, 2019
Janet Pitoniak | Oct 2, 2019

Spectrum is required to fix it back like it was before the mess up call and talk to managers about it immediately and take pictures

How can I tell if I get Fox Sports?

Bradford Sanders | Oct 2, 2019
Janet Pitoniak | Oct 2, 2019

Try channel 12

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How do i get my money back where Dish to out of my bank account

Kay Ramey | Oct 2, 2019
luis Morales | Oct 2, 2019

Call Dish.

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