Address: 63455 N Hwy 97 Suite 16, Bend, OR 97701, USA
Phone: +15413179920
Sunday: 10AM–6PM
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: 10AM–6PM
Leti Barbosa
Great selection but had an awful experience with the customer service! A lady with a black shirt and glasses was absolutely awful. Selections were great customer service was awful.
Adia Middleton
Placed an online order that stated it would be ready for pickup end of day as they had the item in stock. I showed up before I had received an email because I was headed back home after work and didn’t realize it would be such a big deal to pick up an item early. Karen helped me at the front and was super friendly but explained The item probably wasn’t ready because they don’t have staffing which I totally get. I explained to her how I was really hoping to get it that day as I needed it the next day and figured since it was in stock it shouldn’t be an issue to pick up and I didn’t mind waiting. She said she would have the manager call me if I just wanted to hang out for a while but it might be an hour which I understood as everyone’s understaffed. I showed back up (about an hour later) 45 minutes before closing to see if I could pick up the item and I haven’t received a call yet. Karen again was very helpful and apologized that no one called me yet, she had a guy named Miles come over and try and find a sticky note she had left for the manager. Miles ended up finding the sticky note in the trash crumpled up, which he apologized for. He was able to find the item for me but had to get the manager to sign out the order. The manager didn’t even acknowledge me and was clearly very frustrated and passive aggressive. She made a fuss about having to go to the back and print out my order and said it would take her a while to do that, she was gone for about 10 minutes. She came back told me to sign the paper and that was it… I really appreciated my interaction with Karen and Miles, however I was very disappointed with my interaction with the manager and how she was interacting with her employees. I understand being understaffed and I apologized for coming for the email that said my order was ready came, however I ordered the item with confirmation that it would be ready for pick up at the end of the day. Seems like corporate should advertise that option if it is so difficult for staff to fulfill.
Stan Po
Over priced for what they have.
Brent Larson
Nice place
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We were there yesterday and saw many living room sets. None in a burgundy color, but may be customizable. Contact the store directly.
You can check online at worldmarket.com, make sure that you have it the Bend location. If available you can order it and buy online and pickup curbside or in store. There's a coupon for curbside also.
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