Enterprise Rent-A-Car

Brian Westlake

They provided friendly and thorough customer service.

Andrew Wang

1 day rental, had me wait over 30 mins for a car supposedly to get cleaned and then walk me to a car that's been sitting on the lot the whole entire time. Walk around door was open. So when I got out of the car noticed a loud squeak when trying to open and when driving could hear little air coming in. Didn't think much of it since 1 day rental and today as I returned they assumed the noise came from me and told me I may have to file a claim thru my insurance, i tried to state this door must have been in accident as you can clearly see it is not align and scratches on the inside panel, she said maybe someone ding it and now making that noise. SMH asked to speak to manager and she came back out saying he knows of the problem. First off you should go check before accusing a customer of possible damage. This was a 1 day rental and clearly this damage would take more then a day to repair. But from the start to the end this was a terrible experience. I have rented cars over 100x and never had a claim filed. Next time my walk around will be more thorough. She didn't inform me about the noise when she opened the door to check the inside and I was far enough not to hear it and when you close it, it doesn't make a noise only when you try to open it. I received a text from the business and asked for manager to call and they said shortly but nobody has yet to call. I sent email to address stated below.

James Delgado

Alberto and Esther were awesome - extremely busy but they were patient with all waiting. Thank you!!

Elton Taleno

Justin gave great customer service and made it easy for me.