T.J. Maxx

samantha C.

if you are over size medium go somewhere else nothing to fit normal people

Treisha Green

The store had clothes on the floor, aisles and shelves were disheveled. We waited 10 minutes + to checkout. Cashier was friendly.

Q

Terrible customer service. The older lady in the jewelry section spent 1hr on ONE customer!!! She should not be working customer service if she doesn’t know how to work with multiple people. I knew what I wanted and this customer did not. She should be fired or trained better. It wasn’t until an hour and five minutes before she called for help! The younger woman got me in and out in less than five minutes!! This is completely unacceptable service for a department store!!!

Ellen Doustan

I love shopping here, however their management needs training. When there are 15 people or more on line with only two registers opened, they should call for backup. The customer should not be told by the male manager (who’s behind the counter tagging items) that that is all the staff he has. Shouldn’t he be working a register and perhaps tag the items when the line is shorter? Miraculously within 10 minutes he found staff to work the registers. Wouldn’t a response like “let me see what I can do” been more appropriate? Train your management better TJMaxx/Marshalls.