Address: 601 Main St, Cincinnati, OH 45202, USA
Phone: +15132413510
Sunday: Closed
Monday: 9AM–5:15PM
Tuesday: 9AM–5:15PM
Wednesday: 9AM–5:15PM
Thursday: 9AM–8PM
Friday: 9AM–5:15PM
Saturday: 10AM–4PM
davenew84
I've been here a few times now and will keep coming back, it's hands down the best jewelry store in Cincinnati! During every visit the sales team has been very attentive and knowledgeable, without ever being the least bit pushy. A few particular shout outs: George helped with my engagement ring. He did a great job patiently walking me through the process and putting my mind at ease, he even ordered the exact stone I wanted to help me get the PERFECT ring for my fiancée. Zach helped us with our wedding bands. It was a very busy day, but he gave us his undivided attention and walked us through a lot of options. He also provided great insights on how to pick a wedding band that can compliment the engagement ring and made sure we got rings we will cherish for life. Heather helped me pick out a birthday gift. She was able to immediately help find some options that fit the style I was looking for, and made it one of the easiest (and most successful) birthday shopping experiences I've ever had. Thanks again for everything!
Barb Dornbrook
Terri did such a wonderful job transforming my wedding bands into 2 necklaces and earrings plus cleaning the anniversary band. I can’t tell you how much it meant to me to have someone take the time to make sure it was just the way I wanted and so beautiful looking. Thank you Terri
Melissa Griffin
Heather is amazing! I’m blown away! This company knows how to treat a customer! I took a ring that had lost a small stone to get fixed and they replaced it for FREE! Also, every time I visit the store, Heather treats me like an old friend! She’s so helpful and is NEVER pushy! I am sooooo happy to recommend Richter and Phillips to anyone who will listen! 💯 satisfied! Very happy customer!
M Clarke
I chose Richter and Phillips because of their tenure in the business. I will continue to shop at Richter and Phillips because of the incredible service I have received each time I have walked into the door (everyone is sweet and knowledgeable, Heather is particularly awesome). You will be greeted by a smiling face who is ready to help you get your desired piece of jewelry. You won’t second guess choosing Richter and Phillips!
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Yes! They Can! They have a lot of options they can order in.
Standard protocol followed. Everyone wears a mask in the store. They keep it clean too. It's a jewelry store, so keeping it clean allows the jewelry to shine!
Yes they can - Talk to Kim in the Diamond Department - she's fantastic!
No I am sorry we cannot get parts you should send the watch to Oris service center
Thank you for your questions on the cost to resize your ring. The cost resize your ring depends on: 1. What metal is it made of ex. gold, silver, platinum and grade 9k, 14k,18k or 22k etc. 2. Complexity of the band. 3. If material needs to be added or remove in order to fit. I recommend bringing in your ring and speak with a jeweler.
Yes they do 😁
Yes and they do excellent work. I have used them several times
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