Best Buy

Category: Electronics store

Address: 100 Meijer Dr, Florence, KY 41042, USA

Phone: +18595257118

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Ginny Creations

Sep 30, 2022

Purchased a washer, and paid to have it installed. Randy and John were recommended to me by Bob, the appliance department manager. He said they had a 100% star rating and were the best team from PTG. They came this morning with the washer and installed it. All I can say, is that they were FANTASTIC!!! They knew what they were doing, stayed until the test cycle was complete, made sure the washer was leveled, (by the old school method, and not a phone app), and were very friendly. I intend on having them install my dryer, when the time comes. My experience with this team, was beyond my expectations and I would highly recommend them for washer and dryer installations. Thank you Randy and John. You are the best. Ginny

Jason Embry

Sep 30, 2022

Great place

Robert Murphy

Sep 28, 2022

Found what we needed. Lots of bored sales dudes bothering you non stop.

Jason Wilson

Sep 26, 2022

Full disclosure, I've never been a big fan of Best buy. You can forget about any form of customer service. We went to this location specifically for an open box dishwasher my wife saw online.. there were parts missing. The item was dented, all of which were not mentioned online and the condition it was listed as was perfect. We also asked the sales associate some other questions about the machine itself and we were told lies (for instance, was told the item was in pristine brand new condition. Customer just changed their mind on color and it had never been hooked up... It doesn't quite explain missing parts and dents... ) and wrong/ incorrect information (one example is we were told that all dishwashers no longer came with the drain hoses, as the hose was missing for this unit. I pointed out four of them on the floor that have drain hoses either attached to the side/back or one inside the tub) on four different questions. We then pointed out the discrepancies and the pricing not being reflected and not matching what they said in the online description. Part of this was done with the sales associate on the floor and part with the manager that we asked to speak with. Needless to say we didn't purchase it and left.

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Questions & Answers

Do you carry a good selection of Smith and wessons

Bentley Yeager | Oct 2, 2017
Cherissa Gillispie | Oct 2, 2019

No, this is Patrick

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Great store, JUST DON'T EVER TRY TO CALL AND ACTUALLY TALK TO SOMEONE. I have called several times and can NEVER, NEVER reach anyone at the store....NEVER!! The 800 number just redirects you back into the rabbit hole. Amazingly unprofessional!

Eliot Sloan | Oct 1, 2021
Conrad D'Souza | Oct 1, 2021

Agree 100%

Yeah I was just curious who hires the staff in this building? When i went into the store the "manager" or whoever I was talking to was really sarcastic with me. Called tech support, and after 30 minutes on hold the line just hung up on me.

Drew Shorts | Oct 1, 2021
Barebones Builder's fjt account Joshua Tomlin | Oct 1, 2021

Yeah I've had similar experience in shotty customer service. I went in to buy a really expensive tablet once and because it wasn't a mainstream item they really didn't even give a shiz. I also had a Sarcastic experience with a manager too. And I was nice the whole way through no Karen here. I try to avoid that place because of the service they provide hope this helps.

Do you have someone to set up my newly bought from you printer?

Joyce Braun | Oct 1, 2020
Jesse Turner | Oct 1, 2020

Yes they have the geek squad

My Nintendo Switch dock is not working can you guys fix it?

SerbiaStrong | Oct 2, 2019
Daniel Phillips | Oct 2, 2019

Yes

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Do you sale apple pincel replacement tips in store?

Amy Billups | Oct 1, 2021
Greg Riesenbeck | Oct 1, 2021

Stupid question

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Hi - I purchased a few cables recently, but can't find the receipt. We used our company credit card. Is there any way to get a duplicate or email of the receipt? Scott S

Ben Moore | Oct 1, 2021
Terri Frakes | Oct 1, 2021

My advice is to call the number on the back of the card to see what they say.

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Could you Change/update your phone number? Im getting notices that its not a working number

PhoenixGod Timothy | Oct 1, 2021
Lonnie C | Oct 1, 2021

If you made an account for best buy you can change in the settings

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Do you service Samsung over the range microwaves.

Michael Sparks | Oct 1, 2021
Jacob Wagner | Oct 1, 2021

The Service would be done through Geek Squad. You would have to call 1-800-GEEK-SQUAD to schedule service to come to your home.

Is Maraba a part of best buy?

Wanda Keller | Oct 1, 2021
Wayne “Light Bearer” Herman | Oct 1, 2021

What is "Maraba"?

Can I use an Amazon Gift card at your store

Lynda Reitman | Oct 1, 2020
Bill Goulet | Oct 1, 2020

I've never done that. I'd check with the store.

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Do I need an appointment to shop

Bob Harris | Oct 1, 2020
Kyle Smith | Oct 1, 2020

No you do not. They are requesting that you wear a face covering though.

do you have walk in or appoiment

Juan Sommers | Oct 1, 2020
Thomas Land | Oct 1, 2020

Appointment

Can you shop in the store now ? Or when

Dan Marsh | Oct 1, 2020
Zeke Tschumper | Oct 1, 2020

Order online and they will bring it to your car. They have a good system in place.

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if i send my laptop in for repair will geeksquad send my data to the FBI

\\u901 | Oct 1, 2020
Devin Blanton | Oct 1, 2020

Not for pirating movies or anything like that but I'm sure if it's worth telling the authorities they will

DO YOU RECYCLE OLD TVS?

Becky Myers | Oct 2, 2019
Pat Woodside | Oct 2, 2019

They will recycle TV's, but you have to pay a fee.

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Do you have capability to copy audoiocassette tapes to a CD?

Bill Tignor | Oct 2, 2019
Greg Smith | Oct 2, 2019

Not sure but online there are service's that you can send them and they can do it

Do you carry out door tv enclosures for mounting on a patio fireplace?

Boomer Bones | Oct 2, 2019
Boomer Bones | Oct 2, 2019

Does someone have a link to outdoor tv enclosures so we can see what the store has?

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Do have in stock a Plantromix Bluetooth Head Set...$?

Roger Schmitt | Oct 2, 2019
Adam Knecht | Oct 2, 2019

Yes I believe so

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Are you guys hiring, and if so, how old do you have to be to work there.

Chase Coffman | Oct 2, 2019
Sherrie Sherrie | Oct 2, 2019

Don't know younger adults some 15 some 16 not sure about best buy God bless you

Can I get a car stero installed today

Thomas Hillard | Oct 2, 2019
David Alexander | Oct 2, 2019

On a Sunday.... questionable... on Monday... almost for sure same day

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Do you carry CD players for cars?

Karen Ware | Oct 2, 2019
Ronald Northcutt | Oct 2, 2019

Yes they do

Do you sell CD Albums?

Recon Silver | Oct 2, 2019
Ixhelia | Oct 2, 2019

Yes

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Do you carry Sirius?

Larry Ramsey | Oct 2, 2019
Brad Smigelski | Oct 2, 2019

Yes several types

Do you carry Galaxy S5 batteries?

Keyonna Wilson | Oct 2, 2019
Mark Harville | Oct 2, 2019

That would be a yes.

What Apple MacPro laptop 2009 charger do I need the serial number is WQ9294LD66D and do you carry this at all locations

Jeff Maggard | Oct 2, 2019
Kimberley Valentine | Oct 2, 2019

MagSafe 60W Power Adapter sku:1019306. Or Magsafe 85W Power Adapter for 15" & 17" sku:9954445

Do you carry small hand held Cassette Players?

Barbara Logan | Oct 2, 2018
Anthony Hennemann | Oct 2, 2019

I would think they would. I have personally never looked for them

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Do you have staff that speaks Spanish?

Hey I don't know what to do anymore | Oct 2, 2018
Tommy G | Oct 2, 2018

I would guess yeah but you wrote this in English so perhaps you could speak English

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Are you a certified Samsung repair facility?

James Humphrey | Oct 2, 2018
Teresa V | Oct 2, 2018

Cell phones i don't think so. As far as I know they only ones who do that is your carrier, verizon for example, or those shops.

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do you upgrade the laptop if I buy from best buy? means SSD from HHD.

Karan Patel | Oct 2, 2018
Brent Davis | Oct 2, 2018

They do threw thier geek squad service which does come at a fee (parts plus labor)

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do you replacing tail lights on car

Nijaz Niksic | Oct 2, 2018
Gator Gear | Oct 2, 2019

Actually Walmart does not do tail lights. They only do tires.

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I have a head unit I need installed I have 90% of items required to install.but,the unit is to big to fit the aftermarket housing I bought.how much to install it

Mike York | Oct 2, 2018
Michael Moose | Oct 2, 2018

Return & Ask Best Buy for installing with cost? Ect...

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Do you sell antanns

Dottie Hursey | Oct 2, 2018
Linda Ward | Oct 2, 2018

Not the that go on the roof. The ones I've seen are for inside the hous

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I was wanting to purchase a cellphone at best buy and was wondering if I could have it turned on there too. Do they sell pre paid cards or something?

Cody Spicer | Oct 2, 2018
Kacey Claypoole | Oct 2, 2018

Yes you can get prepaid or purchase a phone thru all the major carriers Verizon ECT.

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Do you have any eclipse glasses

Krystal Boles | Oct 2, 2017
Amy Gray | Oct 2, 2017

Sold out when I was there

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