T-Mobile

Category: Cell phone store in Florence, Kentucky

Address: 7622 Mall Rd Ste 30, Florence, KY 41042, USA

Phone: +18592839900

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Judy Lewis

Aug 26, 2022

Chris was phenomenal he was highly attentive and got the job done. Moreover he treated me with respect and dignity.. Totally recommend this store..

linda mueller

Aug 12, 2022

They are very accommodating

Alicia Thomas

Aug 2, 2022

Employees are very nice but they are ALWAYS out of the free item

Jennie Clark

Jul 29, 2022

Huge thank you to Tyler for all his help. My son and I stopped by the Florence store (857) because I was having issues with an upgrade online. He patiently answered all of my questions and helped us with the upgrade. Excellent customer service!! We will be returning to that location because of him!!

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Questions & Answers

I would like to know if I disconnect my service, will I owe anything for my phone?

Shelly Fugate | Oct 2, 2018
Its L3roy | Oct 2, 2018

When you pay your bill each month you pay part of the phone every month as well. So if that phone is not paided off, and you cancel your service you will have a bill for whatever you still owe on the phone plus a prorate depending on how many days the phone was still in use for that month

Can I call someone at the store regarding a billing question?

brenda weber | Oct 2, 2018
Pat Rohan | Oct 2, 2018

No. You have to call the Sprint toll free number

Has this store reopened?

Lindsey Magee | Oct 1, 2021
John Cooper | Oct 1, 2021

This location is closed for a re-model until late October, the location across mall road is still open though

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