Red Lobster

Category: Seafood restaurant

Address: 3328 Chambers Rd, Horseheads, NY 14845, USA

Phone: +16077965434

Opening hours

Sunday: 11AM–10PM

Monday: 11AM–10PM

Tuesday: 11AM–10PM

Wednesday: 11AM–10PM

Thursday: 11AM–10PM

Friday: 11AM–11PM

Saturday: 11AM–11PM

Reviews

Drew Stonemetz

May 27, 2022

The restaurant was slow but all the workers were standing around playing on their phones. The food was average and the service was subpar. My fiance and I wont be going back ever. Really disapointed. We still left a tip out of principal even though i dont feel one was deserved. HORRIBLE EXSPERIANCE!!

Jacob Rubendall

May 20, 2022

Just have not had a great experience the last three or four times. I've tried to give them the benefit of a doubt. Mostly orders to go. I've had better experiences eating in the restaurant. If I'm going to order takeout and put a tip before I even get my food, I expect it to be satisfactory. Extremely small portion size bowls of soup to go, I got two whole biscuits for two people, and not to mention the food I ordered was very bland and the seafood was not good. I couldn't even get the get the remnants of meat out of the lobster tail. Long story short, the manager at the time I spoke with, was more than willing to make it better. They took my email down instead of offering a refund stating it would be easier and faster, I haven't heard anything yet. It's been days now, I've called to check up on the email a couple days later and another manager at the time said they would send something out to get to the bottom of it, and I still have yet to hear back from anyone. At this point it would have been easier for a refund. Not just complaining to complain, I'd like to think I give companies a fair amount of chances. At this point, I don't even care about the refund. I'm just disappointed.

Maddy KH

Apr 2, 2022

It was crowded, but the wait was only 20mins and staff very friendly! Everything was good, except I discovered I don’t like lobster lol! Crab and shrimp were great. The crab-stuffed shrimp rangoon was the star of the show!! So creamy and crunchy and just like regular crab rangoon, but inside a shrimp. Yum. Cheddar bay biscuits are as good as they say!! Very sweet staff. The wait for food was not horribly long at all, despite the crowds. They said there were some new cooks learning, and they did well!

Mike Wolfe

Jan 10, 2022

Well I'll tell ya. I was very displeased. They sent me out two burned hamburgers .first one took forever and came out burned.second one looked liked they burned it on purpose. I didit get to eat . So I'm not so happy. Waitress said manager was sick and couldn't come see us . They took off the price of the meal but that was all . Mind you I didint eat it.

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Questions & Answers

Can you walk in at 9:30 pm and order food when they close at 10:00pm

K A | Mar 15, 2019
Andrew Myers | Mar 16, 2019

You probably could but it would be pretty rude

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Is the shirmp feast on

Lori Cline | Nov 14, 2020
Brenda Lutz | Nov 15, 2020

No I don't think so, it was just lobster feast. I think there is a break between those special features.

Does Red Lobster serve Fish Fries all day on Friday ?

Patrick Parker | Mar 15, 2019
Chum Lee | Mar 16, 2019

I got you covered, Patrick. I called ahead and they're going to have a fish fry just for you. Just tell them you're Patrick, and you're there for the fish fry. Don't worry about when or which Red Lobster, they're on top of that. They like you, Patrick. They said they would make YOU a fish fry ANY day, just whisper to your waitress, "it's me, Patrick, I'm here for the fish fry". But you can't tell anyone, it's a secret! They don't want everyone else thinking they can just walk in and get a fish fry. Oh, and just for using Google Maps, you get FREE Cheddar Bay rolls. Just let them know you use Google Maps! ;)

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What are the Covid safety practices like here?

People are asking | Feb 12, 2021
Robert Mastenbrook | Feb 13, 2021

No groups bigger than 4 people at a time.

Does this location offer discounts?

Red Lobster (Owner) | Dec 14, 2020
Red Lobster (Owner) | Dec 15, 2020

To get discounts, simply sign up for My Red Lobster Reward and you’ll get coupons, a special birthday offer and news about Red Lobster events. For more information, visit our website and click “REWARDS”.

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