Victoria Arms Apartments

Joe Simth

Watch out for the bald maintenance man he invade. Ppl privacy

Stephanie Garrett

My sister lived here for several years and passed away a few weeks ago! Phyllis the manager on site said I had 14 days after the first of the month & any additional time if needed to clean out my sister’s apartment! I got pretty overwhelmed with funeral arrangements and taking care of my sister’s business and just busy life itself but I stayed in contact with Victoria Arms staff.I left several messages with Elmer in the office along with a few voicemails but never got returns calls from Phyllis until she felt like calling me back. Thursday June 17th, Phyllis finally called me back and I explained that I had been trying to reach her and she said she saw a note so arrangements were made for me to finish the apartment on Sunday June 20, 21. I arrived at the apartment that Sunday to find that the locks had been changed and no staff on-site, so I instantly called and left a detailed message, thinking someone would call me first thing Monday morning. I didn’t hear anything back on Monday morning so I called and spoke with Elmer and I asked to speak with Phyllis and he said she wasn’t there so I asked when did he expect her back in the office because I had an emergency situation. Elmer didn’t want to tell me when Phyllis would be available and became VERY MEAN, RUDE, DISRESPECTFUL and VERY UNHELPFUL like he always was each time I called prior to speak with Phyllis! Elmer said WHY YOU JUST NOW AT 10:35 ABOUT THIS and I said I called right after I realized the locks had been changed on me and that there was no staff on-site! He told me Phyllis said you finished up yesterday and that the apartment had been TRASHED( locks were changed) so I couldn’t finish up like Phyllis and I discussed then Elmer hung up in my face and when I called back and asked him if he hung up ( he said what do you think)! The staff at Victoria Arms is the Most RUDE, HATEFUL, CRUEL and INSENSITIVE people I’ve ever came across, Is this how we treat A Human Being who was only trying to take care of her deceased sister’s personal belongings? I knew the World was Cruel but not that Cruel ( Where’s the COMPASSION)? My rating would’ve been zero if it was a option!

Latara Leggat

Love it