Brentwood Manor

Michael Frazee

We used to love it here, until we got bed bugs, which we suspect we got from the apartment complex's own laundry room. But the new management has ignored the problem and refuse to help us, even though they are liable. They have ignored the problem and now they are going to be spreading through the apartment building. They could eliminate them, but instead they are trying to make us get rid of all of our furniture.

Peter Makori

This property was under the management of Cohen-Esrey for many years. Things were done very well until the property changed hands, and Paula, the longest serving manager left. This is when all he’ll broke loose and things have turned disastrous under the new management. Emergency calls from tenants are met with disdain. Blocked toilets are not considered emergencies yet during Paula’s time, these were emergencies that were promptly responded to and addressed. There is a receptionist who receives calls from tenants. This one is exceptionally rude and racist. She’s very poorly trained to interact with people. She does not seem to be well prepared to work in the area where she works. Trash has started piling up everywhere in the yards. This management does not care about the people who live in their property. There’s no discipline and the management is available one day a week and in most cases, they aren’t there at all for weeks! We’ll most likely petition tenants’ protection to help us deal with this carefree folks. Government should reconsider working with these people!

Austin Spenney (Life Changing Decisions)

Their ad mentions how much their apartments cost, but their website lists much higher prices. I sent their page a message to see which was correct. Their bot replied and gave me some options. I picked one. Instead of answering my question for the options they gave me, they just said someone would be in contact with me. That never happened. I call them after not hearing from them to see if they have any apartments available to tour. I made sure to mention we had a three hour drive and see what their hours were. They said they had a two bedroom available to look at. After driving three hours, I find out that their website doesn’t actually have the correct address, but it’s not too far off and I find the complex. After we go inside, they not only tell us they don’t have anything available to look at, but they say they never even talked to us on the phone. They asked if we called the wrong complex. We didn’t. The number was still saved in recent calls. I had no desire to go any farther with this company and left immediately.

Ali Kaky

I have my own experience which is more than one year at this place, so our community here is calm, quiet, clean and all necessary services are working 24/7 and guaranteed by a professional staff thanks for their efforts. For me personally, I am full satisfied as a residence in this community.