Bright Now! Dental

J J

This place has rescheduled us numerous times it’s ridiculous. They have 1 orthodontist who works every so often so our appointments are constantly being moved. On top of that we get confirmation calls multiple times to confirm our appointments and this is last time we confirmed the appointment via text AND a phone call TWICE and we show up to the appointment and they said due to the air conditioner not working they couldn’t see my sons. We live across town so better communication would be nice. If I had a choice I would switch providers ASAP.

Peanut “Peanut”

Very welcoming environment. The front desk staff makes you feel right at home immediately when you walk in the door. Everything was on time and it was an extremely professionally run office. Dr. Abualshar (Shar), was very nice, informative, honest and straight forward. We have been to other dentists that exaggerated what our needs were in order to make more money. It was a relief to find a dentist with integrity. The dental team was very professional, courteous and understanding They explained very well what was going on. The best dental care we have ever experienced! Would highly recommend to anyone!!!

Carla

I'm so glad that I returned to Bright Now Dental in Spokane, WA. I had used their services many times in the past, but when our family moved about 15 miles out of town several years ago we started using a dentist closer to our new home. Recently the "closer to home" dentist couldn't meet our scheduling needs. Bright Now Dental not only made time to see me and evaluate my needs within 48 hours, they made special arrangements with their denture lab and was able to meet our needs to complete the work within the required time limit for our insurance. They were not only very professional, their entire team displayed consistent patience, understanding, kindness and warmth, as they tackled the unique challenges of my dental needs. I highly recommend Bright Now Dental and I look forward to returning here regularly for my families dental needs.

A. Smith

During a root canal a little over a year ago, the dentist created a sinus communication (he drilled too deep and popped through into my sinus cavity). He then denied that it happened, and claimed that it's not possible to do that during a root canal. After 6 months of calling the office to report the issue, I was seen by another dentist visiting from their Spokane Valley location. He said that yes, I had a sinus communication and gave me an antibiotic to take care of the infection that had developed. However, the infection had already spread to the roots of the neighboring tooth, so it also needed a root canal. My appointment for this second root canal was scheduled for an early morning. I was called the morning of the appointment and told that they had over booked and asked if I could come in at noon instead. When I came in at noon, it took 3 HOURS to complete the root canal, because they had also over booked their afternoon, and they kept calling the dentist away to perform exams on other patients. The staff was in a hurry to go home, so no one checked the size and fit of the temporary crown they put in. They also forgot to take x-rays when they were finished, so I was called a week later to come back in for x-rays because my insurance would not pay for the procedure without them. My mouth was in severe pain from being wrenched open for 3 HOURS during the procedure, and my gums were bleeding from the sharp edges that went far into my gum line on the temporary crown that no one had bothered to fit properly. It has been about 6 months since this last root canal was done, and I still have pain and heat sensitivity in a tooth that should not feel anything. At my recent routine cleaning, I told the dentist I had pain and heat sensitivity, to which he responded, "No, you don't." I reiterated that I did have pain and there was clearly an issue if I have pain in a tooth that should feel nothing. Without any kind of examination, he told me there is no pain, and there is no problem, and he moved on to another patient. The dentist is rude, dismissive, unaccountable, and unprofessional.