Marriott Shoals Hotel & Spa

Category: Hotel in Florence, Alabama

Address: 10 Hightower Pl, Florence, AL 35630, USA

Phone: +12562463600

Reviews

Brian White

Jul 24, 2022

It's a pretty decent place to stay. The whole reason we go is for the pool and it's starting to go down hill. The filtration system didn't seem to be working as it should. The waterfall lagoon was turned off and the pool is showing its age. At least the slide was in operation, the kids really enjoy that. I think the pool just needs better maintenance and a little sprucing up. The rooms are nice, the restaurants on site are really good and the entertainment was fun. The staff was friendly and very helpful. Overall a great stay.

Brandi Watters

Apr 24, 2022

The hotel itself is pretty awesome. The pool is amazing. The staff are incredibly friendly.. However, for the price they charge, they should at least have free coffee, and breakfast. Not "hotel room coffee". And they only provide one caffeinated coffee pouch . You have to call and ask for another. The pillows are feather and are absolutely amazing, the bed was terribly uncomfortable and the blanket felt like it was enclosed in a plastic cover . We booked with three wedding parties unknown to us at the time and they were incredibly loud and rowdy all night. Overall it is a very nice hotel, but I will probably not stay here again.

A. Jennings

Mar 13, 2022

We had a great time for girls weekend getaway. Check in was quick, hotel was clean, beds were cozy. Hot tub and indoor pool had tons of kids at night so no relaxing. But that was OK. Breakfast downstairs was delicious. Omelets were amazing.

Steve and Marilou Haren

Feb 4, 2022

We recently stayed for 3 nights for a little getaway and we thoroughly enjoyed our stay. The hotel is in a great location for many attractions and the downtown area. We had drinks at Swampers (faster service if you sit at the bar) and there was live music each evening. We also dined at 360 and had a nice meal and experience. If it had been warm out, the pool area would have been great to enjoy. Super friendly staff all around. We will definitely return.

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Questions & Answers

Do they have a Honeymoon suite or special events packages that include the room and spa?

Erick Alexander | Mar 21, 2020
Cherokee Lair | Mar 22, 2020

The shoals Marriott has several different suites, one celebrates the local music scene and has a jukebox in it! There are packages available for local tours and tourist destinations. Check the website for availability. And they have one of the top-rated spas in the industry. Providing an array of services that includes massages, manicures and pedicures, facials, haircuts, etc, all in a wonderful soothing environment.

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Do they still have fireworks for fourth of July?

D Laken | Mar 21, 2020
Jerry Green | Mar 22, 2020

You should be able to see fireworks from there. The actual fireworks is shot from the spirit of Freedom celebration in McFarland Park

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How do u get to splash pad

Kristy Spencer | Jun 24, 2021
Linda Helton | Jun 25, 2021

I didn't go to the splash pad, but could see it from the hotel

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Is there a refrigerator in each room?

Don Allphin | Mar 22, 2019
Tommy Borden | Mar 23, 2019

Yes

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Is the outdoor pool heated for use in the spring/fall? Or is it closed after a certain date?

Julie Helmick | Mar 22, 2019
J Scott | Mar 23, 2019

There is a jacuzzi there that is open to use spring/fall & winter but don't think the pool is heated.

I'm local. Do you have a rate if you would like to use the pool for the day? Also is there a pool club package?

Susan Bordeaux | Mar 22, 2019
Susan Bordeaux | Mar 23, 2019

I did look on their website. That's why I was asking.

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What else is there to do in the local area?

Matthew Collins | Mar 22, 2019
Melena Nicholas | Mar 23, 2019

We love Florence. I moved away from the area about 14 years ago but we go back to visit once or twice a year. Downtown has many great shops. UNA has Leo the Lion (4 or 5 not sure what number we are on) Lots of great restaurants. We love 360. Ricatonis is where we went on our first date. Martins is a local chain.

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Can you get a government rate

Jack The Pack | Mar 22, 2018
Greg Mills | Mar 23, 2018

Yes, if you ask.

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How much is it to use the spa and to get a massage

Jannett Mears | Mar 22, 2018
Frank Masek | Mar 23, 2018

Depends on what type of massage, as they offer many. I think they start at about $70 and then go up. They also offer spa packages that save a little money.

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was very disappointed that they did not offer any kind of free breakfast even the cheaper hotels offer some kind ok breakfast besides that it was very good.....

Jaidah Ryan Clayton | Mar 22, 2018
Ashley Walker | Mar 23, 2018

Although Mr. Frankie could have worded his response in a more pleasant manner. I would have to agree with him. But when/if you visit again, do make sure to try the breakfast they sell. Its quite good.

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