Founders Federal Credit Union

Ms. Thompson

I do plan on closing my checking account, savings account, and my children's ugma accounts once my vehicle is paid off. I've put in two applications one for a personal loan and one for a credit card, no one has yet to call or email me back.. I understand that my credit may not be in the best of shape at the moment but that still does not justify treating a customer of many years with a lack of respect..

Luke Morrow

Finding more and more problems with Founders the longer I have them. First ATM problems. ATMs are down constantly (for money in or out or both). Using your card if difficult at times because sometimes it just won't work for one reason than another reason. Can't use Experian Boost with Founders. Can't use founders for a Sellers account on Amazon. Login will sometimes randomly need a valid code that's sent to your phone but it never wants to send the code. Can try to change your phone number on your account but it seems that you'll never be able to since out of 4 years of asking while there in office and being told it done repeatedly it never is. Shows on their website you can do it yourself but none of that actually works. Only reports to 2 of the credit beureaus instead of all 3. (Only started reporting to 2 instead of 1 about a year ago.) Linking on paypal is possible but difficult although payments sometimes have a hard time going through cause the bank will deny them at random for security. I cant stop getting scam mail about them. I move and I still get scam mail about them. It just seems to always be something. Save yourself the headache and go to a better bank.

Courtney

Don’t come to this location unless you want to sit in your car for 30-45 minutes just to put a check in the bank in the drive through!!! Absolutely ridiculous. I’ve been late to multiple things waiting on these employees to do their job. …

Sierra Simmons

I can’t say enough great things about this bank. Steve Lewis helped my husband and I with our auto loan. Not only was it fast and easy, he went above and beyond to make sure we finalized the loan even though it was past closing. I highly recommend them for all your banking needs!