NYC Massage and Spa

Seelia Yang

I decided to try and book a different massage place for my husband's birthday. The scheduling of the massage was straightforward and quick. However, we ran into some issues the day of. We arrived fairly early as was instructed for the massage in order to provide our massage preferences. The lady who we thought was the receptionist but was actually the female massage therapist did not ask for our preferences. The male massage therapist was late and we were ushered into the room. The therapist asked my husband the pressure and type of massage he wanted as he was laying face down on the table while my therapist asked me while I was sitting and facing her. My husband felt like it was strange and a tad unprofessional given the amount we were paying. The massage room was not insulated well from the construction sounds outside so that was also distracting, but it's New York City, so there's not much you can do about that. The massage overall was a Swedish massage was fine but we were looking forward to the hot stone portion which I had indicated in the scheduling email that we wanted it. It was not made known to us that we had to request it in person. Furthermore, the price of the massage did not include tip which was a bit surprising for us and given the overall experience we felt it was definitely not worth the rate per hour. We were provided a 10% first-time customer discount in the initial email which was not deducted during our payment after the massage and the female massage therapist told me that there was no discount when I mentioned it. There was confusion all around and we had to retroactively receive the discount from the initial scheduling person, so it seems like there's some disconnect between scheduling and staff working in office. Overall, it was unfortunately a disappointing experience as I was looking forward to giving my husband a relaxing massage for his birthday, but he came out feeling disappointed to say the least.

Joni Baize

I got tired of my back being in constant tension and started going here for massages. For a year now I feel much better, my muscles are no longer tight as before. I love your massage parlor, thank you so much for your work!

Tammy Carlton

The atmosphere at NYC Massage and SPA is amazing, relaxing, I couldn't even imagine being able to fully relax in the middle of such a busy city.

Alvin Rodriguez

Liked everything, I especially want to mention the location, in the heart of Manhattan!