Coastal Softub and Spa-Warehouse

Troubs Gdup

Very knowledgeable staff

Joe Andrieu

Super frustrating trying to get repairs for our softub. They don't seem to be able to get the parts, nor do they have a particularly good system for tracking our requests for said parts. Most frustrating, they don't offer on site service. I have to drain and dismantle my unit and bring in the pump/heater for service. And that still is going to cost a couple hundred bucks even though the tub is still under warranty. As they are only softub dealer in the area, we don't seem to have a choice. I guess that's the pain of living in a small town.

Anastazja Gajkowska

Gerrid helped us so much in the process of finding our swim spa. Great service and excellent customer care. Highly recommended! Coastal Softub and Spa-Warehouse really rock comparing the other swim spa companies we tried in Ventura.

t vo

Ordered chlorine for spa 8/30/21; waited several weeks to receive, finally arrived and it was not what I ordered. Returned for refund. No refund received. Contacted company and was told I would receive email and refund 10/2/21. No email, no refund, no contact from the company. I would never order from this company. Received the correct product from Amazon in 2 days.