Kay Jewelers

Category: Jewelry store in Chicago Ridge, Illinois

Address: 361 Chicago Ridge Mall, Chicago Ridge, IL 60415, USA

Phone: +17084259571

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Lee A. William-Clark

Aug 22, 2022

Excellent customer service and the manager was great in finding both watch warranties.

Abdulla Khaled

Jul 6, 2022

Sebastian is an awesome man hes really nice

Hadeel Ammar

Mar 19, 2022

Nina and Eman were very helpful helping me pick out my dream ring. I came in and was looking and they made a wishlist for me and when my now fiancé came in, he knew exactly what I wanted. So thankful for them and all their help!

Timothy Daniels

Feb 15, 2022

Warning! This was my first time and my last time ever going to Kay's! Went in early when the store first opened looking for a certain bracelet for my wife for Valentine's Day I talked to someone named Matt he said there is only five left in the company if I buy it now he can get it to me in 3 to 5 business days so I agreed and I bought it. Then put the gift receipt in my wife's card gave it to her for Valentine's Day 2 hours after I gave it to her for Valentine's Day the jewelry store calls me and says that they cannot get it .stop back into the store and we will refund your money. Very embarrassing and was very upset because I already gave the card to my wife and now I have to go back and tell her that I cannot get that certain bracelet. I felt like you lied to me just to get the sale!

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Questions & Answers

Does Kay Jewelers repair watches?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jul 2, 2022
Kay Jewelers | Jul 2, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Does Kay Jewelers Outlet engrave jewelry?

Kay Jewelers | Jun 2, 2022
Kay Jewelers | Jun 2, 2022

Yes, Kay Jewelers Outlet can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers Outlet regardless of where it was purchased.

Does Kay Jewelers Outlet replace watch batteries?

Kay Jewelers | Jun 2, 2022
Kay Jewelers | Jun 2, 2022

Yes, every Kay Jewelers Outlet can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers Outlet regardless of where they were purchased.

Does Kay engrave jewelry?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Does Kay replace watch batteries?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Does Kay do jewelry consultations?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay inspect jewelry?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Does Kay repair watches?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay personalize existing jewelry?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Can Kay repair jewelry?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Does Kay clean jewelry?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay can professionally clean jewelry for free.

Can Kay repair a ring?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

Can Kay do custom jewelry design?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Can Kay resize a ring?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 3, 2022
Kay Jewelers | May 3, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

If a ring returned how do you get a refund

richard marnell | Feb 2, 2022
richard marnell | Feb 2, 2022

If ring returned hoe do I get my refund

Does anyone work here, I've called 10 times and no one answers????

Jovani Anguino | Oct 1, 2019
Cristian Santana | Oct 1, 2019

No, we do not exist.

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