Address: 3909 SE Holgate Blvd, Portland, OR 97202, USA
Phone: +15037772893
Sunday: 9AM–9PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–9PM
Lindsey Greene
Very unreliable pharmacy. Would not recommend. I don't normally take the time to write negative reviews but my experience with this pharmacy has been almost all negative. I have had multiple experiences of my doctor ordering a medication and the pharmacy just choosing not to fill it. When I have called to check on these prescriptions, the same guy has answered each time and has told me it was because "insurance probably won't cover it". I have asked if he ran it through insurance to check and each time he had NOT checked, just assumed. Every one of those prescriptions DID end up being covered by my insurance. It isn't the role of the pharmacy to decide what I need to pay out of pocket OTC for... that is up to insurance. Do not count on spending less than an hour or 2 if you need to call with a question. What prompted me writing this review is that just today I spent 30 minutes on hold regularly hearing it ring and hearing someone pick up but not speak and then immediately put me back on hold... only to then be hung up on before getting to speak with anyone. I called back and was then 3rd in line on hold and after another 45 minutes, I had to hang up because I had to get back to work. Overall, there is a real gap in communication. I have gone during their normal business hours (not during meal break) and found them randomly closed. I have gone to attempt to pick up the same medication multiple days in a row and was told they hadn't filled it yet... even though i was there the day before and told that they would get it ready... and the day before that. It just has been a very unreliable pharmacy in my experience and because of that there have been times I have missed doses of important medication.
Justin Smith
Awful pharmacy. No communication about delays. Same problems every time that "they have to fix", and wind up delaying my meds. Rude staff that hangs up on people or tells them to callback later after 10 minutes on hold. Don't go here.
Jason Miller
I wondered if it was just me but yeah this pharmacy is terrible. I wonder if management even cares at all. I had the pharmacist question me about my qualifications for early eligibility pertaining to my covid shot, in front of all the other customers. I wasn't sure if it was a valid question but honestly wasn't ready to divulge personal information in front of a bunch of strangers. then I watched the other pharmacist dress down an angry older gentleman because his prescription was wrong. maybe you don't get paid enough? or you hate customer service and helping people? or just the state of the world is making everyone crazy. either way, people need to get it together and not use excuses to be hurtful to others.
Megan
We were the first customers in, and the girl who spoke to us at the FedEx counter mumbled she couldn’t help us and was asking for someone and walked off and proceeded to ring up 7 other people just ignoring us. We asked an associate that was not helping anyone in an isle if he could help and he acted annoyed that he had to, bald man and he sassed us and got at attitude. If you’re miserable here and can’t be polite to customers then work somewhere else!
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If you're refilling a prescription, your health care provider will need to call the pharmacy for the fax number.
The pharmacy answers their phones.
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