Lehigh Valley Hyundai

Category: Hyundai dealer

Address: 675 State Ave, Emmaus, PA 18049, USA

Phone: +16109676500

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Bacon

Oct 1, 2022

I dropped my car off at 0845 this morning. By 2pm I had heard nothing about my car. I called the service desk to see about an update. They said they were still working on it and someone would call me soon. At 5pm I called again and was told the service department was closed. They never called to tell me they would be keeping my car over night. Why do they need more than 8 hours? I need to buy groceries and run errands but will have no car to do any of it. They should be required to tell customers when they need to keep cars overnight. The next day they were very helpful. But I should not have to call multiple times for an update. Other hyundai dealers call customers with updates.

Luz Delgado

Sep 30, 2022

Excellent Service! Quick and Friendly staff!!

Nancy Early

Sep 29, 2022

I received excellent service. Everyone was friendly and helpful

Marilyn Burgess

Sep 29, 2022

As always, the quality of necessary repairs was very good, but the level of customer service was not. Unfortunately, my service appointment was scheduled on a very busy day and the services required couldn’t be completed until the next day. Previously, a Service Advisor always contacted me directly to let me know what services were needed and always explained everything that needed to be done. Now, rather than a call, I received a message with a video showing what needed attention and boxes to be checked if I accepted. I couldn’t understand this video if I tried and it was a very impersonal experience. I had to call my son for an explantation and advice. I realize that technology has replaced the “human touch” in many areas, but this is not what I expect from professionals I trust with my vehicle. Unfortunately, I cannot rate this experience at the level I could previously.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do we have the option to lease or buy a vehicle?

Lehigh Valley Hyundai | Sep 30, 2020
Lehigh Valley Hyundai | Sep 30, 2020

Yes, we have both lease and buy options available for vehicles!

Do you have certified pre-owned vehicle options?

Lehigh Valley Hyundai | Sep 30, 2020
Lehigh Valley Hyundai | Sep 30, 2020

Yes, we have CPO vehicles available!

Do you offer monthly specials on new vehicles?

Lehigh Valley Hyundai | Sep 30, 2020
Lehigh Valley Hyundai | Sep 30, 2020

Yes, check out our website for new monthly vehicle specials!

Is your dealership open on Sunday?

Lehigh Valley Hyundai | Sep 30, 2020
Lehigh Valley Hyundai | Sep 30, 2020

No, unfortunately we are not open on Sunday.

Can I sell you my car even if I don't plan on buying a vehicle?

Lehigh Valley Hyundai | Sep 30, 2020
Lehigh Valley Hyundai | Sep 30, 2020

Yes. We will buy your vehicle even if you don't plan on buying one!

Can I still get approved for financing even if my credit score isn't the best?

Lehigh Valley Hyundai | Sep 30, 2020
Lehigh Valley Hyundai | Sep 30, 2020

Yes. Even if your credit score isn't the best, we will do our best to try and get you pre-approved.

Can I sell a car on behalf of a company?

Gregory Tapia | Sep 30, 2021
Gregory Tapia | Sep 30, 2021

If you would like to sell a car on behalf of a company, please see a Business Office associate for the requirements needed.

What if I owe more to my car than the amount of your offer?

Gregory Tapia | Sep 30, 2021
Gregory Tapia | Sep 30, 2021

If your payoff amount is more than the offer for your car, the difference is called "negative equity." In some cases, the negative equity can be included in your financing when you buy a vehicle from us.

Do you buy leased cars?

Gregory Tapia | Sep 30, 2021
Gregory Tapia | Sep 30, 2021

Yes! In most cases, you can sell us your leased car in almost the same way as any other financed car.

Do I need an appointment to get an offer on my car?

Gregory Tapia | Sep 30, 2021
Gregory Tapia | Sep 30, 2021

You do not need an appointment to receive an offer for your vehicle. However, an appointment will be sure to save you some time at the dealership. We want to get you paid as fast as possible!

How do I get paid for my car?

Gregory Tapia | Sep 30, 2021
Gregory Tapia | Sep 30, 2021

You will leave with a check in hand the same day you sell us your car. Quick & easy!

How do you determine my offer?

Gregory Tapia | Sep 30, 2021
Gregory Tapia | Sep 30, 2021

We review current market conditions and your car's year, make, model, mileage, & vehicle history report. We examine your car's condition inside and out for major defects like frame or flood damage. We also test drive your car and check to see if the brakes and turn signals are working. If repairs are needed, we may adjust our offer accordingly. In regard to cleanliness, the long-term maintenance and care of your car are what's most important in determining our appraisal offer.

Can I get an offer for my car online?

Gregory Tapia | Sep 30, 2021
Gregory Tapia | Sep 30, 2021

Trade-in offers can be provided online using our trade tool.

What is the warranty on a 2018 hyudai certified.

Lois Bernhard | Oct 1, 2019
Andrew Wright | Oct 1, 2019

Hi Lois - you can find the complete details of the Hyundai Certified program at the following link http://bit.ly/2xRkT7Q.

Hours for quick lube?

Eldon Lender | Oct 1, 2018
ronelle puchyr | Oct 1, 2018

They were nice to me. Don't think they have quick lube. I wouldn't buy another Hyundai, however, because it was nothing but trouble. They wound up buying it back because the sub frame was corroded. Had I been in an accident it would have fallen apart. I bought a Toyota and have no problems.

Read More

Who represents regional Hyundai for Lehigh Valley Pennsylvania? I have a terrible problem with Hyundai finance that needs to be solved

Vicki Youngelman | May 3, 2022
Vicki Youngelman | Jul 2, 2022

Dealing with the Hyundai finance is a nightmare not only for you I don't know what your issue is but if it has anything to do with the fact that you already paid off your lease and now on a purchase your car. Good luck. After an excruciating 3 months I was finally able to purchase my car with no assistance at all from Lehigh Valley Hyundai dealership who kept telling me they could not get the final figures. You can do it and if I knew where you were, I would tell you exactly how to do it. I was suggest to start calling tresl company who will intervene. However, you would need somebody at Hyundai finance that is willing to really work with you and therein lies the problem. I have that person's name and many others that assisted me ultimately. If you're buying your car out, they don't want you to have it because the market price is much more than what is in your lease deal. They want the car back so they will do everything they can to stop you from getting that car.

What are the Covid safety practices like here?

Anonymous | Sep 30, 2022
Arlington Kline | Sep 30, 2021

Sales people were all masked and kept proper distance. I test drove alone.

Is the steering rack on a 2008 Elantra with under 100,000 miles covered under warranty?

Ralph Quickmire | Oct 1, 2019
John Stano | Oct 1, 2019

Depends on if you have bumper to bumper.... Oh wait that's past 10 years. You should call the service dept. At your dealer.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places