Address: 1068 S 750 E, Orem, UT 84097, USA
Phone: +18016164444
Sunday: 10AM–6PM
Monday: 8AM–10PM
Tuesday: 8AM–10PM
Wednesday: 8AM–10PM
Thursday: 8AM–10PM
Friday: 8AM–10PM
Saturday: 8AM–10PM
Josh Bean
I would not recommend this this company, at the very least not the Orem location, to anyone. I've never been more disappointed by massages in my life. I got a membership, had three massages praying it would get better, but it never really did. One individual literally felt like they were massaging me with sandpaper, their fingers were so coarse. Also, when I've gone, there hasn't been any music playing as is pretty standard with massage therapy. Instead, what you get to listen to is the heavy breathing of the person giving you a massage and a loud, distracting fan. Not relaxing at all. Similar to another review on here, these guys are "booked" all the time, all month, even when you try a month in advance. I've cancelled my membership (as everyone should) and had 2.5 credits remaining and I had those scheduled and ready to go. The day before my second to last appointment, they send some messages to confirm my appointment as usual, but then I get a call saying I have two appointments for the same day...which wasn't true. My second appointment was scheduled for two weeks later. Turns out for my second appointment, the "therapist" is now unavailable and there are no times for me to reschedule so now I'll likely waste a credit that I already paid for. But don't worry, they assured me someone would cancel and I could take their spot (likely when I'm at work). Stay away from here, the massages aren't good or relaxing, you'd be better off having someone just walk on your back; scheduling is a nightmare; and the front desk receptionists / support seem to not have any idea about what's going on.
kels mae
Super annoyed I drove 30 minutes for an appointment I waited two months for only to be told that it’s canceled because the therapist doesn’t work nights anymore. Well you definitely could have let me know a long time ago. I even got a confirmation text the day before. What a waste of time and waste of a babysitter. Edit: they gave me a free massage and apologized profusely. I appreciate that but I’m still frustrated with the long waits to get in to see the good therapists. I hope they can figure out how to hire more therapists that are actually good and have better availability.
Karol Long
I had a massage by Ryan and it was fantastic! He communicated really well with me and adjusted pressure when I asked. The facility was clean and the table was warm and comforfable. It was a little tricky to book but I understand it is due to worker shortage during these difficult times.
Lara Calder
Great massage. Friendly staff.
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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