The UPS Store

Tyrant Of Futute Multiverse

Yeah it's a one star for me like everyone elseFor the same reasonsRude customer serviceAttitude every time IAttitude every time I walked in thereNot helpful.

Elaine Matthews

Absolutely not surprised how terrible the reviews are for this location. I went in today to drop off six heavy boxes that needed labels added on. I bought my own tape and added labels myself. I was told the boxes need to be scanned in and to leave them in front of the counter when I asked where to put them. This is what the manager told me. When I finished with the boxes, no one would scan them in for me. I asked one of their employees, ADENTE to scan them in for me. He told me to pick up each box and put it on the scale. He was very rude in his tone to me. When I said are you kidding me? He said yes ma’am every box has to go on the scale. He continued trying to tell me that I came in unprepared to ship my boxes and it’s not his problem that I did not put the boxes where they were supposed to be. He was rude to me and only in front of a lobby full of people, but also in front of his manager who did absolutely nothing. You continue to argue and be rude to me until I asked for his name in which he screamed the spelling of his name to me. He then told me my words mean nothing online to him. I told him I would never go to that store again and he told me that was great for him. What kind of customer service is that? The worst experience in the store I have ever had.

Denise Smith

I didn't get the guy's name this morning Sep 6th, but he was working alone, and he was holding it down. My stupid phone wouldn't connect to the internet. He informed me on how to connect to the store's wifi. I was all over the place, holding up the line...but he was very patient and kind. All while assisting me and helping other customers. So, Thank you for the professionalism and immaculate Service.

nthnppps

My stuff arived in a different box. The contents was damaged and some of my stuff was missing including collectables cards and personal memorabilia. The young lady working rolled her eyes at me when I asked her to tape my box closed . My Cost was over $100 for one box .