Address: 1748 Street Rd, Bensalem, PA 19020, USA
Phone: +12156383788
Sunday: 9AM–6PM
Monday: 7:30AM–7PM
Tuesday: 7:30AM–7PM
Wednesday: 7:30AM–7PM
Thursday: 7:30AM–7PM
Friday: 7:30AM–7PM
Saturday: 7:30AM–7PM
Ma Dee
most of the ppl I interacted with were very nice . The man I spoke to when I went in acted as if I was a bothered. Hope he doesn't treat all the new customers like that. I understand that everyone has a bad day. So I smiled.
Patti Lee
The guys Rob asst manager, Jim mechanic, Keith advisor were all great help....
Christopher Melendez
Good service excellent job great people
Roseann Runowski
My experience was a 10 here with my daughters car from making the appt till I left. Everyone was great. Definitely will be back
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Unfortunately upselling and false diagnoses are regular occurrences in the world of mainstream Big Corporations in the auto mechanics industry. While there's no way I can say for certain that this particular PepBoys location has dishonest staff members, I will tell you that if your gut instinct says somethings wrong, to trust those feelings and get a second opinion. I've always gotten more bang for my buck as well as seemingly honest opinions from small businesses owners in local town or city shops. Remember, in big corporations everyone has to get paid from the tech to the manager to corporate level folks. In small places there's much less hands in the cookie jar. But, dont get me wrong, it could have just been parked in the same spot and the above stated circumstances are my opinion only and dont reflect any experience I've had at THIS particular Pep Boys. I hope this helps you find satisfactory customer service.
Buy a new car.
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