Joseph Thomas Property Management

Category: Property management company

Address: 41 W 300 N St, Provo, UT 84601, USA

Phone: +18014710553

Opening hours

Sunday: Closed

Monday: 10AM–4PM

Tuesday: 10AM–4PM

Wednesday: 10AM–4PM

Thursday: 10AM–4PM

Friday: 10AM–4PM

Saturday: Closed

Reviews

M H

Sep 14, 2022

If you don't fit inside the Utah mold, stay away. They will push you out, keep your deposit, charge you hundreds. They keep raising rent with no updates and no available maintenance. They also manipulate their google reviews. *In regards to JTRE Response: Thanks for confirming that yes, JTRE cares more about profit than the people they lord over. And no, as I experienced as well as many other have experienced, you do not give appropriate time to find a new place. This was my home BEFORE y'all bought it out and turned it into a discriminatory nightmare. Nothing gets updated or fixed and yet rent keeps going up! But heeey, at least you get a return for that "investment."

taylor dempsey

Aug 25, 2022

Back to write a review since the company ignores both my text and maintenance requests. People now smoke in the apartments and in the complex, which is illegal under Utah law and the contracts we have all signed. I emailed the management about it and texted them, getting no response. Not to mention there are Airbnbs which are also illegal in the area. Have fun living here.

taylor cutchen

Aug 8, 2022

They bought my apartment complex about 6 months ago and are really not the best so far. The place used to be neat and tidy looking, with plants alive and everything looking new. Now everything is dead, spiderwebs and dead leaves everywhere. The photos I've attached are just a small portion of how the place looks. The old management was amazing at fixing things in a timely manner. With Joseph Thomas Real Estate, it took 3 weeks for our microwave and dryer to be replaced/looked at. And that’s because the manager on-site ignored my husbands texts until I texted them and called them out on being professional. The owners are awful at instructing workers to not park in tenet parking. At least twice a week a work truck is parked in someones spot, and sometimes in mine. The on-site manger does not respond right away. Next, there are Airbnb's located in the apartment complex, which is not allowed in our zoning area. Police have been called out to the area and arrested people staying in said Airbnbs. Surely not the last thing but I will mention it, they raised our rent by over $200 in one leap. As if young adults weren’t already suffering enough.

Alec Mueller

Aug 6, 2022

We lived in the Heritage Court apartment complex for the past two years. The first year the apartments were ran by a different company, and we went without A/C for a summer, heating for a winter, and no oven/stove for a month and a half. Joseph Thomas then bought the complex and everything changed, which I was so thankful for. They starting by fixing the A/C and heating units, and took care of so many of the issues that had been going on since we had moved in. A small thing that was super helpful is that they communicated with us about things that were going on, and if there were any changes that were going to occur, things that the previous company NEVER did! Now, Scott is the apartment complex manager, and he is GREAT!!! Super helpful when we moved out this past week, and did a great job!

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Questions & Answers

Do these people ever answer the phone or do anything they say their going to do?

Cody Gilmore | Sep 30, 2020
Joseph Thomas Property Management | Sep 30, 2020

Hi Cody, your onsite managers should be your best contact for getting things done. But, if you are having trouble with them you can reach out to us at our office. Shauna answers the phones but sometimes is on the other line or helping a customer in the office. Leave a voicemail or send a text to that same number and we'll call you back!

Why are they operating out of the back room of an apartments laundry room? Are they going out of business?

Zach Policky | Oct 1, 2019
Joseph Thomas Property Management | Oct 1, 2019

Zach, great question. In short--nope! Our team recently purchased a number of large apartment complexes, including Heritage Court Apartments. The office space was already here at Heritage Court, so we took advantage of the opportunity to combine resources, streamline operations, and move to a location more central to the majority of properties already in our portfolio, including the one you currently rent from us. Indeed, our reception area is adjacent to the laundry room here. This is especially convenient for the Heritage Court residents, and also makes us more accessible to the majority of our other tenants. Not only are we not going out of business, we're thriving and growing!

I'm trying to access the application for one of your property please in Provo by boys and girls club

Rapunzel Moemai | Oct 1, 2019
Nate Somsen | Oct 1, 2019

I don't see how this is a question.... I doubt they'll look even look at this, my suggestion would be to call them and leave them a message as 2 out of 7 times they actually answer...

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