Delaware Valley Appliances Inc

Jeffrey Braconnier

Great customer service, amazing turnaround time and fantastic installation!

marcy taylor

OMG The best customer service ever. Ordered my Refrigerator Over the phone Late in the afternoon And it was delivered the next day with the most professional delivery People and the installation for the water line Was done In a matter of minutes The delivery was absolutely flawless. We'll purchase all of ourAppliances from Delaware Valley from now on

Mary Beale

Very disappointed in the experience we had at Delaware Valley Appliances. In Feb. 2022 we purchased oven, dishwasher, refrigerator and microwave for our shore home. We wanted to support local small business and someone told us how they deliver to the shore. Delivery was quick and efficient. Refrigerator was a lemon. There were dings all over the front of doors, freezer and fridge portion had extremely uneven cooling, the light in fridge was going out because wires on top of fridge were damaged and taped back together. Possible lemon or delivery went wrong. We simply called the store to get a replacement and that’s where the service went down hill. First they sent a repairman to look at it, then told us they would order a new one. Being the type of person who is not unrealistic. We we’e very understanding that items are on back order due to the state of the world since covid. Our issue wasn’t the wait….it was the lack of communication, empathy and overall service. Weeks would go by before we got any updates. Honestly I think months would have went by if I didn’t follow up myself. Once the new refrigerator came in, in July we had it delivered and all is good. Not one person from Delaware Valley Appliance followed up to see how everything went with delivery or with the new fridge. They treated us like we complained and bothered them. Meanwhile we were nothing but patient and understanding. Not the type of service I would give if this was my business. We don’t plan to return here unfortunately. We want nothing but the best for small local businesses but this was a terrible experience that took 6 months to remedy with zero apologies.

Charles Kokol

Excellent service. Had the exact refrigerator I wanted in stock, and delivered it the next morning. Couldn't ask for anything better. Steve was great. Thank you.