Philadelphia Streets Department

Category: City government office in Philadelphia, Pennsylvania

Address: 1401 John F Kennedy Blvd, Philadelphia, PA 19102, USA

Phone: +12156865560

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

april johnson

Sep 4, 2022

If I could give them zero stars I would!!!!! I have called multiple times to report the multiple DITCHES in front of my house. Ppl have to swerve out of the way to avoid the ditches, and my car has been side swiped TWICE NOW!!!!!!!!! As a young women I have to park blocks away and walk, instead of being able to park in front of my house b/c these ppl refuse to do their jobs! I even park on the sidewalk and that still doesn’t help! Just fix the road!!!!!!!! We pay too much money to live in a new construction community, the city should be ASHAMED!!!!

Catrina Shamanow

Aug 18, 2022

Absolutely disgusted. Watched our trash men and women throw trash all over our street today. I have never in my life witnessed such a blatant disregard and disrespect for our PLANET. It saddens me greatly to know these are the kind of people our city hires. They should be fired immediately! They opened the top of the truck and trash fell out of their truck and they left it there, kicked it even! And laughed and left. Absolutely disgusting. August 18,2022 approximately 10am

Ryan G

Aug 15, 2022

Giant hole in my street that I reported weeks ago and they haven't fixed it. Just last week my recycling wasn't picked up because of the giant hole in the street. They are not hitting their service level agreements. The buses can't even go down the street now do to this epic failure.

Mika Tsekoura

Aug 6, 2022

They replied promptly! Thanks!

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Questions & Answers

How do I regerster for a recycle can

Tammy Muhammad | Oct 1, 2018
Brian Zick | Sep 30, 2020

You can request a recycle bin here: https://www.philadelphiastreets.com/binrequest/

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Why hasn't the trash been picked up

Talibah Haywood | Oct 1, 2018
Tamika Williamson | Oct 1, 2019

Why wasn't my trash picked up on trash day with everyone elses

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Can I add the plastic bottle caps in the bin

Mika Tsekoura | Aug 31, 2022
Dessa Williams | Aug 31, 2022

Yes I throw the bottle and the caps,just make their clean.

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Who takes pizza boxes ? It was standing between 1 bag n the recycle bucket either could have taken it ...nope

William Kane | Oct 1, 2019
yolanda watson | Oct 1, 2019

Pizza boxes go in with the trash. Recycle dept says greasy boxes clog the machine.

Is anyone monitoring the trucks that are sweeping the streets, they are leaving behind a mess?

James Huff | Dec 4, 2021
Ali Sharp | Dec 4, 2021

There's a follow up truck right behind it 👍

The street light at Asburner and Glenloch street is out , can you send someone to replace the light.

joanne clover | Sep 30, 2020
R Mackey | Sep 30, 2020

You can call 311, I believe is faster and officially registers your complaint. I called about a hole that started in street and the city was there next day!

Can I bring a couch that has been cut up to a drop off site

Myles Johnson | Sep 30, 2020
HYPERTROPHY HOMILETICS | Sep 30, 2020

Yes ... GO TO RICHARD BURNS . GOOGLE THE ADDRESS...

IF a owner wants to get rid of a old hot tub, and has to be broken down ,where can I dispose of it?

Myles Johnson | Sep 30, 2020
HYPERTROPHY HOMILETICS | Sep 30, 2020

RICHARD BURNS OR GREEN DOG RECYCLING.

Car Show-We would like to put up car show together. L&I said we need to talk to you. What forms we need fill for permits?

Banu Ibisi | Sep 30, 2020
HYPERTROPHY HOMILETICS | Sep 30, 2020

I AM NOT A CITY WORKER ! YOU HAVE TO CALL CITY HALL AND THANK YOU .

Why is southwest Philadelphia without painted street lanes and painted crosswalks?

Ave Harrison | Sep 30, 2020
HYPERTROPHY HOMILETICS | Sep 30, 2020

GOOD QUESTION ! I AM NOT WITH THE DEPARTMENT OF STREETS BUT NORTH PHILADELPHIA HAVE A LOT OF STREETS NOT MARKED AS WELL . SOME STREETS JUST DONT GET STRIPES . I HOPE THIS HAS BEEN OF SOME HELP TO YOU.

Who do I call if my neighbor landlord keeps dumping trash after trash men and recycling cops have left

Charles Powell | Sep 30, 2020
Jamel Mcallister | Sep 30, 2020

Sanitation 311state your complaint and they will give you sanitation enforcement so the landlord will be ticketed, make sure you have proper address

Will their be trash pick up on Monday 01-20-2020

Brenda Lowry (Nana) | Sep 30, 2020
Tony S | Sep 30, 2020

No. City holiday. Schedule at philadelphiastreets.com

Where can i get a recycling can

Quincy Loyd | Sep 30, 2020
Robert K Mackey | Sep 30, 2020

Any citizen drop off location

Where can I drop off my old toilet?

Cecilia H | Sep 30, 2020
Tamara Johnson | Sep 30, 2020

63rd & Passyunk

Both me and neighbor really need new recycle bins, can the city deliver them to our houses or do we have to get them from somewhere else??

Robert Lee Williams,Jr. | Sep 30, 2020
Mikel Woods | Sep 30, 2020

Make sure you bring state id with you to the convenience center, to show proof your a Philadelphia resident.

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I want to dispose of old paint - do I bring them to dump at Ashburner ? should they be in trash to prevent spillage ? Thank you, M. Stott

MaryLou Stott | Oct 1, 2019
Tony S | Oct 1, 2019

They have household hazardous day every few months. Check their web site for schedule at philadelphiastreets.com

I have a neighbor that put his trash in front of my house and put his soda bottles and potato chips bags in my grass area have made complaints I even called the cops on him nothing has been done about this situation

Michelle Lee | Oct 1, 2019
Robert K Mackey | Oct 1, 2019

Get a copy of the complaint and take it to the msb building on the 7th floor ask for keith Warren the deputy commissioner

Why do these people keep skipping my recycling been when its all cans

Rashay Fennell | Oct 1, 2019
Cheska Love | Oct 1, 2019

The only time the recycling is skipped is when something unauthorized is in there, and everything must be rinsed as well

Where can i drop off paint , roof coating . 5 gallon cans ?

albert thompson | Oct 1, 2019
Tony S | Oct 1, 2019

At the household hazardous waste events that are held throughout the year. Check philadelphiastreets.com for schedule

Why are workers sitting in the Irish memorial park taking off they're reflecting jackets and smoking and talking for 3hours so far??is this what they are paid for?seems to me they dont want to work.there was 4but one left its now 11:23am

Nigel Collins | Oct 1, 2019
Joann Hopkins | Oct 1, 2019

Not sure who to call on a holiday, but maybe 311 can help you.

I received a citation for my recycle can being left on the sidewalk but this is a residential apartment and the trash was not picked up so the tenants would not have brought the trash back into their apartment. Please advise

Gwen Irby | Oct 1, 2019
Faruq Scott | Oct 1, 2019

Where do.you live ?

How do I have No Loitering and No Littering signs posted in front of business?

Maddy Bailey | Oct 1, 2019
Tony S | Oct 1, 2019

Check philadelphiastreets.com or call 311

What is the number to report street lights out

Robert Pilotti | Oct 1, 2019
miles baye | Sep 30, 2021

Both lights in the rear driveway on 5606 Wynnefield Ave is out and very dark, please replace bulbs urgent.

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How can i found out when a two way street was turned into a one way

Christine Rice-Cooper | Oct 1, 2019
Joann Hopkins | Oct 1, 2019

Call 311

I just moved to Castor and Levick and for the 3rd week my trash has been ignored I called but have been on hold for an hour...what do I do I'm at work when from 9 to 7?? I have moved the trash to the curb to alleyway help

David Augusta | Oct 1, 2019
Tony S | Oct 1, 2019

Call 311. Also check their web site, philadelphiastreets.com to make sure your not throwing something out that they don't take.... electronics, construction debris, etc

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Who is responsible for cleaning up the litter?

Charles Bartler | Oct 1, 2019
Joann Hopkins | Oct 1, 2019

You can call 311

Can plumbing and heating company dig on anybody's pavement

Kim Woods | Oct 1, 2019
Joann Hopkins | Oct 1, 2019

Call water or gas company.They should have a permit to dig. Or call 311

Hit a few potholes in three weeks time.Boke axel on my car. Who's going to pay for it.

Romona Trippett | Oct 1, 2019
Charles Bartler | Oct 1, 2019

When you find out let us know. LOL. 6 tires, tie rods and bushings. struts broken tail lamp. The list goes on and on. We live in a 3rd would city.

You have had our street closed off all week an d nothing is being done 100 block of Hickory Hill Road 19154 I have called several times and after waiting an hour and a half to speak to someone,, they tell me they have no information?????? I have a s

Pat Lepre | Oct 1, 2019
Robert K Mackey | Oct 1, 2019

You can call the district 2156858272

Will the trash truck come to the back driveway in holmesburg to pick up a mattress?

Carol Scavuzzo | Oct 1, 2019
Robert K Mackey | Oct 1, 2019

Depends on the block and the trash day do your trash nomally get picked up in the driveway if not put it out front

Is there trash collection tomorrow. December 5th?

James Hill | Oct 1, 2019
Robert K Mackey | Oct 1, 2019

Yes

Why wasn't my trash picked up with everyone else's. They decided on a couple of occasions to leave it. Also who do I talk to about reimbursement of the cost of replacing my trash cand that the trash men threw into the truck. $30 - $50 cans each.

Tamika Williamson | Oct 1, 2019
Ed Di | Oct 1, 2019

This what you explain Tamika is exactly what Philadelphia Streets Department means and embodies. From what I experience and see in detail and majority, these employees need to be replaced immediately by, and like any other city in my experience seems to work through that standard, qualified and respectful work-forces.

Do you have to call bulk pickup if you have large items to put out with the trash such as a sofa?

Mary McCartney | Oct 1, 2018
Joann Hopkins | Oct 1, 2018

This was just the city cleaning the public park. But maybe 311 can assist you.

Where do i call for abandon cars?

Carmen Maymi | Oct 1, 2018
Joann Hopkins | Oct 1, 2018

You can call 311

Can anything be done if someone keeps parking with back tire on sidewalk and it is caving in ??

Monica Medina | Oct 1, 2018
Ed Di | Oct 1, 2018

Explain what you mean with 'caving in'.

Is the streets dept responsible for cleaning out alleys

Tracey Smith | Oct 1, 2018
Ed Di | Oct 1, 2018

If they are belonging to the city directly, and not anybody privately, then yes.

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