Best Buy

Category: Electronics store

Address: 309 E University Pkwy, Orem, UT 84058, USA

Phone: +18012254922

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Shane Holdaway

Sep 30, 2022

Sad that so much is locked up now. Need better customer service with so much stuff locked.

Garet James

Sep 30, 2022

BEWARE-Ordered a screen protector for pick up in store, waited 10 minutes for a worker to even give me a look. I received my screen protector and asked if they could put it on for me. They directed me to the phone area where I waited another 10 minutes as there was only one worker. Come to find out, they CHARGE you to put on the screen protector! That you bought from them! Absolutely ridiculous and could’ve have saved me some time if the first guy helped me out properly. Worst wait times in history

Pete Stott

Sep 28, 2022

Experiences like the one I had today at this store are why I shop online or just avoid Best Buy when I can. Went in to return an item only to find the store had closed 10 minutes before at 8pm (my fault for not checking and just assuming that it was 9). Returned today and when I presented the item and receipt at the desk, I was told that I was 1 day outside the 15 day return period (again my fault for not being more aware). I asked for a manger to make an exception since it was 1 day and it was unopened. Approved. The cashier said that the $65 would be returned to my Amex that I paid with but needed manager to approve again. Manger comes to the desk, says nothing to me or to the cashier, approves the transaction then walks away. The cashier then hands me a gift card and says “it’s been returned as store credit.” I ask why it didn’t just go back on my card like he said previously and he said that the manager put it through this way. I ask him to change that because I don’t want store credit. He says that he can’t and tells me to “have a nice rest of my day”. I don’t quite understand this sort of behavior that pushes people away from giving you business. I will look at other options before going to Best Buy—and for sure will go to the American Fork store first.

Alex Syrett

Sep 26, 2022

Was understaffed and was impossible to get help the day I actually needed it.

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Questions & Answers

how can I get the store to answer the phone, been on hold for 35 minutes

Mark Hersom | Oct 1, 2018
SBR-Synro SimBugRacing | Sep 30, 2021

You actually can still call the store. Just hit the Geek Squad option.

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I have a CRT t.v. I'm trying to get rid of. Can I take it to Best Buy and have them recycle it?

Julie Tracy | Oct 1, 2018
Machacha Fulgrim | Sep 30, 2020

I've taken my old tech for recycling and if its large they will take it and send to recycling for a fee of 20 bucks.

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How do I make an appointment?

James Green | Jul 2, 2022
Jameson Fuller | Jul 2, 2022

With geek squad? Or customer service? You can probably call them or go in and set up the appointment unless it's strictly an online thing, then you'd need to find this particular store online and setup the appointment there.

do you fix go pros?

Sam Wudel | Mar 4, 2022
James Baldwin | Apr 3, 2022

If you bought the GSP then you can get a replacement. Otherwise you'll need to go through the manufacturer

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What is the price of the 70 inch sharp aquos tv

Lynda Jones | Sep 30, 2021
Kory Day | Sep 30, 2021

The website says $649.99. Here's the link. https://www.bestbuy.com/site/sharp-70-class-aquos-series-led-4k-uhd-smart-android-tv/6430865.p?skuId=6430865

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What are the Covid safety practices like here?

Anonymous | Sep 30, 2022
Jeremy Jenkins | Sep 30, 2021

Limited hours. Limited people in the building. Hand sanitizer at the door. Frequently cleaning the display items.

How can i place an order for curbside delivery?

Gerald Watt | Sep 30, 2021
Jared Nelson | Sep 30, 2021

Yes should be able to I bought a game and it was delivered curbside.

How do I set up an appointment so I can get in the store. I try calling the store and it is no help whatsoever.

Tara Swenson | Sep 30, 2020
J Cesario | Sep 30, 2020

Set it up from their website and you can choose the appointment time.

Do you ship out of town, e.g. Price, Ut?

Robert Eccli | Oct 1, 2019
Keldon Lopez | Oct 1, 2019

Yes best buy can ship to your home. Whether you order online or in store. The biggest restriction is our service zone. For example if you need to get a TV mounted you might be out of area. We can still deliver most things.

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May I bring in a laptop battery for disposal?

Darlene T. Goulding | Oct 1, 2018
Dan Stuprich | Oct 1, 2018

Yes.there are bins by main entrance

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Do you offer financing in computers

brok mcleod | Oct 1, 2018
Bryan Belnap | Oct 1, 2018

Brok, Google Maps isn't run by Best Buy. You have to go into the store, call them, or use their forms to get this question answered.

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Do you sell portable cooktops?

Judy Cook | Oct 1, 2018
Bryan Belnap | Oct 1, 2018

Judy, this site isnt run by Best Buy, but other Google Maps users. You can check the Best Buy website fir the info you need, including their customer service and customer forums.

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Does the store carry any family mobile cases

Stefanie Bjarnson | Oct 1, 2017
Bryan Belnap | Oct 1, 2017

Since Family Mobile is Walmarts gig, I doubt you'd find Family Mobile branded cases here. They may have a case for your phone, though. You can check through the website.

I need the power cord going from the ac/Dc Power adaptor to the outlet for a Samsung 5 series tv. Do you have it in Orem

Robyn O'Keefe | Oct 1, 2017
Galicia 322 | Oct 1, 2017

Robyn the best way to check if they have it is search their website for the product. Then check store availability. I would call them to double check.

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