Bank of America ATM (Drive-thru)

Matt Ricard

Terrible Customer Service. Not only did they try to turn me away at the door. They closed my account for withdrawing my own funds. Their reason is this "You used Zelle" a third party app that bank of america themselves promote all over …Hi, Matt. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. Our team apologizes for your experience. If we can be of any help with your account, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

Ellis Ivy

Teller was extremely condescending to everyone she worked with. Also regularly looked off over their shoulder into the distance and refused to give more than short, curt answers to questions rather than actually explaining anything.Hi Ellis, We're disappointed to hear that your experience wasn't at the level you expected. We'd like to learn more about what happened. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Annette

Christine Callahan

I live an hour away from the nearest BOA, which is this one. So a total of 2 hrs of driving on a Saturday morning... If someone could actually answer the phone, before I drive there, so it’s not a …Hi Christine. We apologize for the experience. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. Please note, our financial center associates will try to answer any calls they receive to the best of their ability. As this is a financial center (not a call center), our associates may be assisting customer who are currently at the center. We appreciate your patience and understanding. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty

Phillip Benjamin Juntura

Don’t trust this branch with your money! Made a cash deposit on 7/15/19. I accidentally made a mistake by writing a wrong amount on a deposit slip leaving me $600 short of what I actually deposited. When I realized I made a mistake, the branch would not pick up their phone when I attempted to call them more than ten times!! So I had to drive all the way from Portland to Brunswick (30 mins drive) just to fix the situation. I understand it was my mistake that I put the wrong amount on the deposit slip, HOWEVER before the teller (nicole) finalized the deposit, she put my money in a money counter therefore she should have noticed that I made an error in the deposit slip. She also claimed that she tried to contact me several times, which is a LIE because I never recieved any missed calls from this bank. She probably thought I was born yesterday...