StockX

Category: Shoe store in New York

Address: 237 Lafayette St, New York, NY 10012, USA

Opening hours

Sunday: Closed

Monday: 12–6PM

Tuesday: 12–6PM

Wednesday: 12–6PM

Thursday: 12–6PM

Friday: 12–6PM

Saturday: 12–6PM

Reviews

Austin Khamo

Sep 26, 2022

Talk about worse service ever I guess once u order a package and never get it you just have to chalk it up as a loss

Tsang Pemz

Sep 25, 2022

Worst thing I ever happened to deal with customer service bcoz I ordered the Yezzy 350 shoes but they sent me the cheap unknown company shoes. I don’t know they do verify for authentic.! This company is full of lies and fake.. Please stay away..!

Lauren Hopes

Sep 6, 2022

Do not buy from here they are scammers and their shoes is not authentic, I ordered a shoes for my daughter and it was fake and defective, I tried to get a return and it is impossible to get anyone. Finally got someone and they ask me to resell it WHAT? ARE YOU GUYS CRAZY

Jordan Epstein

Sep 1, 2022

Sent me damaged shoes and then offered me $20 credit or $15 refund for a ~$200 shoe purchase. Absolutely fraudulent company right here. Avoid avoid avoid

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Questions & Answers

Can you buy sneakers in the store??

Randy Archer | Sep 30, 2020
Alex Jason (ACE) | Sep 30, 2020

No. This is just a drop off location for people who sold on the platform. It is an alternative to shipping it out.

Do you guys buy items from customers?

Jaydon | Aug 31, 2022
Henry Hall | Sep 9, 2022

download the app it has all the answers. Everything is purchased through it.

How do I find the StockX phone number? I want to ask if they have a shoe I want

Pockets | Jun 2, 2022
Davon Davis | Jun 2, 2022

They dont have a phone number and they dont sell shoes or otger items in store . Its just a drop off center for sales .

Can you get kicks authenticated here? If so, is there a fee?

Ameze Oronsaye | Jun 2, 2022
Daniel Coopsammy | Jun 2, 2022

No they don't do walk in authentication of sneakers as a standalone service

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If I ordered a pair of jordan 3 size 10.5 but instead was sent a size 9, how do I get my right size?

DARIEN PUGHE | Apr 3, 2022
Justice Taylor | Apr 3, 2022

1. Write down your order number 2. Go into stockx 3. Go to help page 4. In the box provided ask your question and proceed to follow the directions given, this is automated but it creates a issue ticket and normally some will contact you the next business day Good luck

Do y'all have air vapor max

Sharla Crawford | Jan 3, 2022
J. Garcia (JDubb) | Jan 3, 2022

Check the app The location is only for drop-off

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If I order a finalmouse from stockx, will stockx make sure the box will come SEALED/UNOPENED from the seller and to me?

Taran | Sep 30, 2021
Henry Hall | Sep 30, 2021

Okay so anything purchased has to be checked and authenticated. So you may want to contact StockX customer service.

Can I order a pair of sneakers and pik up at store

brooklyn for life | Sep 30, 2021
Eso Teric (Doom) | Sep 30, 2021

No

Can I sell sneakers right on the spot at the location

Jayy Kardash TV | Sep 30, 2021
Eso Teric (Doom) | Sep 30, 2021

No

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How can i cancel my order

Arsène Çompaore | Sep 30, 2021
onine Six | Sep 30, 2021

You can try to contact customer service in the app but if you ordered a supreme cream box logo don't cancel I need my 💰 money.🧐

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Are you guys open today? Can I bring my Air Jordan 1 High OG Union Storm Blue? Several of the sneaker head and retailers have checked my pair and they said it’s fake. It still has the stockx tag and laces attached to the shoe.

Leon Sanderson | Sep 30, 2020
Rocky Jun | Sep 30, 2020

Its stock x what do you think, personally I dont like stock x

R u guys open during the work day?

Yunyang Wu | Sep 30, 2020
Mr Murray | Sep 30, 2020

yes

Is the drop off location in NYC open?

Toronda Hayes | Sep 30, 2020
Maikel | Sep 30, 2020

do we really need to have an appointment? because the schedule is full untill next month 🤐

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If I order online, can I pick up the shoes at store in NYC same day?

Tess Blythe | Sep 30, 2020
Kymoni C | Sep 30, 2020

I believe it's just a drop off after completing a sale online.

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And if I go to the store can I get it verified and a pay out same day

jonathan roca | Sep 30, 2020
onine Six | Sep 30, 2020

You might get the payout the same day depending on the amount of items the have to verify.

What is they’re number

Ben Son | Sep 30, 2020
onine Six | Sep 30, 2020

There is no number only email and you can try Twitter

Selling: Do I still pay a shipping Fee if I can just drope it off at the SX center, Also what's the selling fee?

Erland Rivera | Sep 30, 2020
Karidjata Sanogo | Sep 30, 2020

No

Is the store back open?

Stan Holiday | Sep 30, 2020
Yung Nesso | Sep 30, 2020

So theyre not?

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Can I resell used yeezys?

Stephanie Bueno | Sep 30, 2020
onine Six | Sep 30, 2020

If you want to sell used kicks try round two or bump

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If you order something off the site , can you have it dropped off at this location

Tory Smith | Sep 30, 2020
Shawn King | Sep 30, 2020

No you can't. It's only a drop off location not pickup.

Can I call you

Joshua Smolarcik | Sep 30, 2020
Snaggs | Sep 30, 2020

Nope.. But they do reply quickly to emails.. & not automated either.. Real ppl actually reply 😱

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Do they have a number

Daniel Verlus | Sep 30, 2020
Snaggs | Sep 30, 2020

No they only deal in emails.. & they're not the best at replying or replying with the correct answer. Still worth dealing w/them tho so far.. Imo

Are they open for Thanksgiving

Radhames Prime | Sep 30, 2020
Alex Jason (ACE) | Sep 30, 2020

No

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