Grand Manse

Kirk Hansen

Rented this ~$2000 per night property to host 4 disabled veterans and their families at the 2022 Nebraska/Oklahoma football game. Location is very convenient to The Haymarket and the stadium and the property is aesthetically striking…then we “looked under the hood”. It was NOT a good experience. CYNTHIA needs hospitality training and, for $2000/night, we are not out of line expecting the host to quality check the property to avoid the following experiences (broken fridges, not enough towels, etc...). Arrived early & checked the key box…our ASSIGNED PIN worked & 2 key fobs were in the box so we assumed the property was ready early. Incidentally, 2 key fobs to access the building AND the hallway for the entry door for a place that sleeps 20 people is UNACCEPTABLE (we had to request…then go fetch additional fobs). Shortly after settling in, Cynthia’s ‘WELCOME MESSAGE' arrives; “I see you arrived early, but I don’t have an early check in request”…our bad…but is this passive/aggressiveness necessary for a $2000/night property? Next message from Cynthia (arrived as we ordered supper) “residents are complaining that your vehicles stick out too far, please remove one of your vehicles”…so we get to stress about that while hosting 16 people for supper. Got a message later saying the cars were fine…for $2000/night, Cynthia could put eyes on the situation BEFORE sending the initial message & adding to the stress of hosting 16 people for supper. In the am, we messaged Cynthia requesting additional towels (there weren’t enough for everyone). Cynthia's response was to ask if we looked for towels under the sinks and assured us, “there are enough towels; if not there's a wash machine, you can wash some”…host was wrong, there were NOT enough towels. Additionally, for $2000/night, I don’t expect the host to send me on an Easter Egg hunt for towels; and we didn't come to Lincoln to do laundry. Messaged Cynthia that the refrigerators weren’t working; DESPITE BEING ON THE COLDEST SETTING, one stayed at 54 degrees and the other stayed at 43 degrees…NOT safe for food storage. Over the course of 36 hours, neither fridge made enough ice for more than a couple drinks. Oh…the espresso machine doesn’t work either. Cynthia said she’d send a MX man to look at the fridges and bring more towels…the fridges NEVER worked but after the game there were a bunch of sheets & towels piled on the Master Bed. Another passive aggressive move. Instructions say a WELCOME BOOK would be sitting on the kitchen counter…it was not. We went on a day and a half treasure hunt before finding it tucked way back in a drawer behind a pile of brochures. Again, Cynthia needs hospitality training in both accommodation preparedness and customer service. I do NOT recommend renting this property. If you DO rent the property, do a VERY thorough walk thru because now Cynthia is charging us $107 for a carpet stain in a bedroom...where the only liquid was distilled water for a CPAP.

Richard Westling

I ate at Blue Orchid. Tom Ka seemed slightly bitter. The plates not as fancy. I had a donut at Hurts Donut. It was chocolate with mint and Oreo cookie coating. It was okay. In past I have eaten at the Gray Whale. A very good sushi restaurant.

Alex Maire

Beautiful building. But their bartenders are required to ID the bride and groom and the bride doesn’t have any pockets on her wedding dress for an ID….

bnsf rail

What's not to like?